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The start of the holiday season does not mean letting your inbox enjoy the same degree of leisure and festivities as you do. Despite being busy with all the buzz and planning, you can hardly lock your business’ door before taking care of what happens with your inbox.

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I have a deep paranoia about out of office messages ever since a previous (bad) job. Every year I worked on a huge project that took nine months, and three separate weeks (or more) of that involved correcting, editing, and reviewing a dense 300 page document.
Having someone who can fill in for you while you’re away is critical, says Misner. “If you don’t have an assistant, have a coworker back you up,” he says. “It’s an effective technique if you support one another.” .

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Don’t you worry: while I pretend to be Santa in front of my kids, my colleague, Hannah, will cover for me. Just email her at [email protected] if you need urgent assistance.
Goofy dad joke that doesn’t require changing with the calendar. “What do you call a cephalopod carved out of ice? COOLAMARI.” You’re set for at least three vacations on that one.

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Amen. I have a co-worker who’s out of office message is always “spending time with my kiddos.” I don’t care. Just tell me who to contact and/or when you’ll be back.

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I once emailed someone I barely knew to check on some materials he was supposed to send my boss and I received an auto-reply letting the world know that he was away in Vegas with his “boyz” to celebrate his divorce. I still don’t know why he felt this was important to share with business contacts. “I’m away for the week” was all the information I needed.

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6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."

  • outgoing voicemail message

    I am currently out of the office and will be back to work on (insert date). If something urgent comes up, you can let me know by emailing me with the word “URGENT” in your email title and I’ll get back to you as soon as I can.

    Thanks for your email. I'm currently on [reason]. I'll be out of the office from [date] and will be back on [date]. For immediate assistance, please contact [person name] at [person's email]. 6 Tips for Being Productive While Working From Home 20 Powerful TED Talks to Improve Your Leadership Skills
    Get out of the office early.Make sure you inform your managers and co-workers that you will be leaving early. Do something fun since you are out early from work. Go for a movie or the happy hour at your favorite restaurant or bar with your co-workers.

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    Right?! If it’s a 3 day retreat, that’s one thing. But not being around for an hour or two shouldn’t be any kind of BIG DEAL.

    Three years ago, my daughter and I went on a 3 week tour of Europe. Below is my OOO. I had a lot of emails – ‘I was told to email you to get your OOO.’ I am out of the office, July 18th – August 6th. I do not plan to read any emails during that time. No need to despair, though! Assistant and Intern (5654, she’ll be answering my phone and checking voicemail) will be around to help. If your request for laminating or a folder delivery is urgent, there’s no use letting it sit idly in my inbox. Please call a volunteer at the ** and they will gladly help you.
    I wouldn’t be surprised if she’s had experiences in the past with people not getting an immediate answer then upping the urgency–we’ve had letters about such coworkers here. There’s an email, then a followup email, then a chat message, then a phone call, then they walk over, all within ten minutes of the initial email.

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    Examples of a generic thank you message for a wide range of situations: Thank you so much for your thoughtful Christmas gift. I really appreciated it! Hope you have a great new year! Thank you for thinking of me. That was so kind of you. Thank you for the Christmas gift. You helped make my holidays special. Thank you so much for the Christmas gift.

    I don’t. They just have to wait. The people in my office that could have a legitimate emergency that requires my input have my cell number, and they’d just call me.
    Once I got an auto reply from a stakeholder on a project that said something to the effect of “Thanks for contacting me. Due to the large volume of email I receive, I don’t read them all. If I haven’t responded within 3 business days, please try again.”

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    Editor's note: This post was originally published in February 2018 and has been updated for comprehensiveness. Try This Effective Prospecting Voicemail Script [Tips Included] Sales | 12 min read

    Ha! Maybe she was short-circuiting someone who would send an email and then come over to her desk 5 minutes later to “see if you got my email.”
    An out-of-office message is an automatic email sent by an email account that is temporarily not being checked by its owner. Every new email to this account will trigger the out-of-office message, which is sent directly to the original email's sender. Most email service providers allow you to activate this option and customize your message.

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The auto-reply only replies ONCE to each email account, the first time they send. If someone sends you multiple messages, they will not get multiple replies back. This is a useful feature because it prevents your account from flooding a mailing list with replies or from filling your email inbox with automatic rejections from "do not reply" accounts.

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Out-Of-Office templates (OOO) are a type of auto-responder that instruct eDesk to reply automatically to messages that arrive during one-off office closures, e.g., during a national holiday. For example, a customer sends your company a message on Christmas Day, but the office closed at 6pm on Christmas Eve and will not reopen until the 29th December. If you have set up an OOO template for this holiday period, eDesk will immediately respond to the customer with a message that reads : "Thanks for contacting Joe's Bikes! Just to confirm that we've received your message and that a member of our team will respond as soon as possible. Wishing you a very Happy Holiday from everybody at Joe's Bikes". This message is pre-written as an OOO template and is set up to be triggered for any customer messages that arrive between 6pm on 24th December and 8am on 29th December. You can use OOO templates to auto-respond to messages during any one-off time period when your team is unavailable to respond in person. Setting up OOO templates is easy - we'll show you how! Note: To access this tour you must be an Admin or have permission to access Templates. To find out more about this, click here.

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Depends on the system. Our Outlook is set up so that if you’ve got someone with an OOO in the “To” field, a note shows up saying that they are sending automated messages, and you can see the message. Convenient, since then I can add the person covering their stuff to the email without sending a second email.

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That’s what I always reasoned… better to annoy with too much information that saves hassle on the backend then be brief upfront and sentence people to OoO purgatory.

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