No one thinks much about cybersecurity while traveling. However, email security company Tessian warns the out of office message actually plays right into the hands of threat actors and cybercriminals. It’s a social engineering attack vector that no one thinks about. The out of office message is ubiquitous and handy. But if it includes any personal information at all — such as attending a funeral or going out of the country — attackers have all the information they need to impersonate the person who is out of the office, without the attacker having to do any real work.
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Have you sent a proper farewell email to the whole office, thanking everyone and wishing them well?
Note: If you don't see Automatic Replies, use Rules and Alerts to set up your out-of-office message.
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Goofy dad joke that doesn’t require changing with the calendar. “What do you call a cephalopod carved out of ice? COOLAMARI.” You’re set for at least three vacations on that one.
Education Details: I will be checking my voicemail messages periodically, so please leave me a message and I will return your call as soon as possible. If you need immediate assistance, please contact my assistant, Suzy Jones at 1-800-555-1212 extension 6336. Hi, this is Jim Smith. I will be out of the office and returning Monday, April 21.
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I didn’t like it either. The implication seems be be that the person can’t trust their colleagues to know what to do if they are not around.
How about a little retro concrete poetry – you know, where you arrange your words on the screen to form an image of a palm tree or a pina colada?
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I’ve seen that from vendors. Sorry, you’re not the only shop in town and if you can’t be bothered I’m using my power of my dollar and noping away from your company.
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If your request is urgent, please send your request to [contact name] at [contact email].
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I’m guessing that this comment was gratuitously cruel on purpose just for the lulz, but I’ll give it a serious response anyway:
Yes – this might amuse me if I got it once, but it would get old very fast . Maybe as an internal message if it fit the office culture. If I were an outside client or contractor and got something like that I;d see it as unprofessional (although I get that cultures and industries differ)
Not exactly a neutral audience, though. A number of people following the account, if not most, will be following because they share the same sense of humor. Likewise people @ed by friends.
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Therefore, if your email truly is urgent and you need a response while I’m on vacation, please forwarded it to my personal email [email] and I’ll try to respond to it promptly. If you think someone else at [company] might be able to help you, please contact [name] at [email] or [phone], and they’ll try to point you in the right direction. Otherwise, I’ll respond when I return.
7. Out of office lead generation and content promotion templates. As with email signatures, out of office messages can be used for lead generation purposes and promoting new content.
In this image, you’re letting people know you’re OOO with a “Missing” notice on a milk carton. Genius. Just be careful — this sort of autoresponder is best for internal emails, not for autoresponders that get sent to prospects and clients.
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Witty and funny out of office messages are great, but check out how New York Times' VP of Operations, Erin Grau, uses her out of office response for parental leave as a teachable moment. That's a powerful message about something she feels passionate and connected to.
Here are some do's and don’ts for crafting an effective outgoing message, along with some out-of-office message examples: The exact dates of your time off — If you are simply reactivating the message you used during your last time away, make sure you change the dates, and double-check to ensure they’re right. The reason for your absence — Colleagues might still attempt to get in touch with you if they think you’ll be checking in. They’ll be less likely to try to contact you if they know you’re taking personal or vacation time. The people who can help while you’re out — Provide their names, phone numbers and email addresses. If you handle multiple areas, specify each person’s area of expertise so colleagues and clients know exactly where to go for assistance. What to avoid in automatic replies
Providing estimated time to customers for getting responses is the first and foremost best practice to be followed by businesses. Usually, when customers know what the wait duration is, they are not very frustrated. Hence, setting clear expectations is crucial for delivering excellent service.
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Note: The following steps are for users with a Microsoft Exchange account. If you don’t see the words, “Connected to: Microsoft Exchange” at the bottom of your Outlook window, check out our article on how to set up out of office in Outlook with an IMAP/POP3 account.
The holidays are a time for warm wishes and for expressing gratitude for a great year gone by. While holiday messages may not take a lot of time to write, they are a great way to show you care and bring people closer, whether the recipient is your employee, colleague, or boss.
I set mine for long meetings (half a day or a whole day) or if I’m traveling. I do have clients who email about time sensitive issues and it’s better for everyone if they know I might not see their message for a few hours.
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23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."
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I don’t usually read the messages anyway, I just take it as information that the recipient won’t see my message right away. If that will cause issues, I’ll contact someone else.
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Plus the world of technology has moved on from answering machines (which is all voice mail is) so… nice vintage projector you got there
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Oh my gaaaaawwwwdddd my mother used to do this. Like, her work voicemail was “Hello, you have reached Lizy’s Mother, Job Title at Company Name. Today is Thursday, June 3. I am in the office today, but away from my desk at the moment. If you’ll leave a message with your name, phone number, and reason for your call, I’ll get back to you as soon as I can.”
I set mine for long meetings (half a day or a whole day) or if I’m traveling. I do have clients who email about time sensitive issues and it’s better for everyone if they know I might not see their message for a few hours.
This OoO has to be in the tech sector. I can see something like this as an (internal only) OoO at my workplace. I actually kinda love it. Yes it’s wordy but it also makes the recipient take a beat and consider the importance of their issue and where to go if needed. It will also cut down on interruptions to the “catch-all” person in the standard OoO, which is generally the Admin. I have always hated being the go-to on people’s OoOs. I spent more time trying to find info on what Urgent Emailer insisted was URGENT than I did doing any actual work. And the urgency was never really necessary.
I set my OoO for individual public holidays, because I know they’re not global, and I get emails from lots of different countries.
And although my colleague had mixed feelings about her own parents joining that population in Florida, she couldn’t be too upset when her dad suggested flying down from Boston for a Red Sox spring training game.
Oh my gaaaaawwwwdddd my mother used to do this. Like, her work voicemail was “Hello, you have reached Lizy’s Mother, Job Title at Company Name. Today is Thursday, June 3. I am in the office today, but away from my desk at the moment. If you’ll leave a message with your name, phone number, and reason for your call, I’ll get back to you as soon as I can.”
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'I’m away from my desk at the moment but will respond the moment they give me a desk' (Credit: Getty Images)
That said, be careful with messages that are this curt. Make sure you’re familiar enough with your audience — and your boss, for that matter — to know that this sort of out-of-office message will be met with a snicker, and not with annoyance.
Yeah, announcing you were going to delete emails unread and expecting the sender to resend when you return would NEVER fly in my office. I’d get executive complaints about that, especially if it went to a client or outside party – if a client can’t reach you, they will reach out to someone else who may not work at your organization and you lose business. I feel like this delete-it-all philosophy would only work for an entirely internal role where timelines are more relaxed, and even then, I feel it’s a bit unprofessional to foist your own catch-up work onto others, especially if they’ve been backfilling for you while you were OOO.
Guiding them regarding who to talk to within your absence is surely a part of being responsible for your work, but it’s not necessary to make it boring. Auto replies are extremely common in today’s world with 306.4B daily emails, and taking your contacts by surprise will give them a reason to smile even if they don’t get your help personally. In this article, I have tried to include both out-of-the-box email copies and use of multimedia so that you can get inspired by what suits your workplace. I hope you find this post helpful for the upcoming holiday season.
One year my organization mistakenly left me off the phone directory. I made no attempt to correct that. The only people who could call me we’re those who knew my number; everyone else had to use email.
Depending on what provider you use for your text marketing software, the step-by-step instructions for setting up an away message varies. You can find ours here.
Hi, I am currently attending a training session. As a result, my reply might take a bit longer than usual. I apologize for that. I will be able to respond in a more timely manner starting from [DATE].
They only discovered this AFTER the Christmas rush. Thankfully there were no client meltdowns that year or it could have been a lot worse.
Dec 05, 2016 · hi. * December 5, 2016 at 1:01 pm whoa, that is so much worse than what i was going to post. i’m so sorry. last year my team of 10-ish did a yankee swap with a $25 limit. i found 2 good bottles of wine on sale (normally 20+ each) and spent $26. i ended up receiving a 10 year old plug-in computer mouse that was technologically obsolete and also for PC use only – we all use macs at work and ...
If you’ve written an out-of-office message before, you’ll surely know some of the basics. For the most part, they still apply during the pandemic, with a few additional considerations. Here’s a quick overview of what you should keep in mind as you compose your autoreply these days:
Additionally, you can reference a person in charge of your business while you are way:
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I’m out of the office from 11/11 to 11/17 and I will not be checking my emails. It’s likely your note will be swallowed in a sea of inbox banality, never to be seen again. If you require a response, please resend your email after 11/18. For urgent editorial issues, please contact the channel or features editor responsible for that content. If you are Barack Obama, text me bro. We need to talk.
Giving the option to contact an email address containing “interruptyourvacation” provides two things — 1) A dose of humor, and 2) discouragement from actually doing what the name suggests. Plus, he prefaces it with a request for empathy, by explaining that he promised quality time to his family.
If you are eligible for winter break but are required to work because you provide an essential service, your supervisor will notify you well in advance.
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Purchasing and receiving for The University of Toledo Medical Center and clinics will run operations as usual during winter break, with no interruption to service.
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That said, be careful with messages that are this curt. Make sure you’re familiar enough with your audience — and your boss, for that matter — to know that this sort of out-of-office message will be met with a snicker, and not with annoyance.
Hey, I am currently out of office. If something urgent comes up, you can email [name and email]. Kind regards.
7. Only for you. Exclusivity is a powerful thing, and marketers have known this for a long time. The holiday sales season is a perfect moment to remind your contacts that being on your list has its perks.
I was once horrified as an HR person, and amused as a normal person, by an OOO from an employee who had left the company. They had booked vacation for their last week or so, and while I can’t remember the exact text, it said that they were no longer with the company and they were happy to leave and never come back. I think “to this hellhole” was only implied.
My boss does not understand OOO and thinks I saw his email and sent the reply personally and does not understand why I didn’t answer the actual question.
Same. I’ve been out of the office for over a year and did not change my voicemail message on my desk phone, nor have I checked it in that year. To be very honest, I didn’t usually check it even when I was in the office.
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Oh my gosh, yes! This also drives me crazy. The game of emailing 15 people because they are all out and pointing to each other as their back up. Infuriating.
Eh, my team’s instruction to put them up if they’re going to be away from email/voicemail for more than an hour (standard lunch break). I have a ton of staff, and we’re in a business where a high degree of responsiveness, especially during the business day, is expected and few of my staff have mobile email. We’re also a larger organization with mixed project teams, and not everyone knows who’s PT/FT or on nonstandard hours.
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Providing estimated time to customers for getting responses is the first and foremost best practice to be followed by businesses. Usually, when customers know what the wait duration is, they are not very frustrated. Hence, setting clear expectations is crucial for delivering excellent service.
They only discovered this AFTER the Christmas rush. Thankfully there were no client meltdowns that year or it could have been a lot worse.
does this work when you turn your phone off entirely? like if i set up an auto-reply to texts and then turn my phone off, will people get that response? i am about to travel internationally & would love to have this set up for when i’m off the grid & my phone is off.
