I do think mine sometimes gets a little wordy because I generally have 2 to 3 people that I direct people to depending on need. But, I figure it’s less hassle than only going through one person and getting shuffled around.
Huge pet peeve – several of my coworkers still have COVID-related out of office notifications. I didn’t find them necessary in the first place, since everyone was still working from home and should have been checking emails normally, but it’s especially weird now that we’re officially back in the office a couple of days a week. It feels like they’re making a preemptive excuse for responding slowly. I’m surprised management hasn’t said something, honestly.
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A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
Oh, this reminds me of the best out of office I ever received. It was three years ago, but it was so funny I saved it. All of it was gold but the sign-off was “Hoping that you are at least a little bit jealous (why else should I go on vacations to begin with?), I remain truly Yours, etc”.
There are some places where the culture absolutely embraces this type of…expression so it may be that it works just fine.
Well, on the one hand, it’s rude, on the other hand, odds are at least fairly high that the person ended up having to reach out to someone else to get it done. Or that it’ll take the person another week or two just to find their problem in a thousand emails that came in while they were on vacation.
Thank you for your email, I’m currently out of the office and celebrating the holidays until [insert date]. For immediate assistance, please contact [insert name] at [insert email] and one of Santa’s helpers will assist you!
I’ve had people inform me that my OOO is up during a period that I was still away. Yea I’m aware my systems are set to send an OOO message, it’s doing its job if you got it.
Thank you for your correspondence. I am currently away from my computer and may be delayed in my response.
Thanks for your email. I’m currently on holiday with my family for the first time in what seems like forever. For urgent matters, [NAME] will help you. She doesn’t have a cape, but she is basically Superwoman. See you real soon. (Source: Futureofworking.com)
Start with a friendly greeting. Skip the "Greetings," "Salutations," "Dear sir/madam." These are far too stuffy and robotic. Instead, start off your response with a simple "Hi" or Hello.
Like, relax. If the dates are outdated, you can probably safely assume I’ve returned already and that I’m spending my time getting back to people instead of worrying about my very clear out-of-office message. If you’re really concerned, you can contact the backup person whose information I provided IN THE MESSAGE to confirm or just, you know, text me.
Notice of Office Closure for Holiday for Whole Day/ Early Closing. It is always advisable that the notice of any holiday, when the office will remain closed, should be given well in advance - so that no employee is put to inconvenience of coming to the office on a day when it is closed.
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If you’re using the web version of Outlook, you can set up out of office replies by going to Settings > View all Outlook settings > Mail > Automatic replies. Then turn on automatic replies, write your message, and click Save.
There’s a term that we like to use around here called “snowbirds,” which is used to describe those who once resided in the northern part of the U.S., only to flee to warmer parts of the country during the winter.
Website: http://www.effective-business-letters.com/Letter-Informing-about-Holiday-Closure.html