They only discovered this AFTER the Christmas rush. Thankfully there were no client meltdowns that year or it could have been a lot worse.
The auto-reply will stop on the date you set for it to stop. If you did not set a start and end date, it may be using a date that is already past. Check this in Gear Icon>Automatic Replies>End Time.
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Here are some do's and don’ts for crafting an effective outgoing message, along with some out-of-office message examples: The exact dates of your time off — If you are simply reactivating the message you used during your last time away, make sure you change the dates, and double-check to ensure they’re right. The reason for your absence — Colleagues might still attempt to get in touch with you if they think you’ll be checking in. They’ll be less likely to try to contact you if they know you’re taking personal or vacation time. The people who can help while you’re out — Provide their names, phone numbers and email addresses. If you handle multiple areas, specify each person’s area of expertise so colleagues and clients know exactly where to go for assistance. What to avoid in automatic replies
To spend time with our families this holiday season, our offices will be closed on Friday, December 23rd through Monday, December 26th, 2016. We will resume normal business hours on Tuesday, December 27th.
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If it’s not that infinite loop of autoreply hell, you get the “I will not be reading or responding to any email sent during this time. Please resend your request after August 1st.” dismissal.
I’ve started going really, really simple on OOO messages – literally just “I’ll be out of the office until ___, please contact ___ for questions about ____”
If it’s anything less than a business day, it just becomes this extra beacon of our completely toxic and out of whack work culture that insists we be reachable every second.
We sent a message from the Android phone to the iPhone number that has already been set in vacation settings. And finally, we received an auto-reply text from iPhone to the Android phone.
For immediate assistance, please contact me on my cell phone at (your cell phone number).
The following examples and text ideas can be used for almost any kind of holiday / vacation messages. You can switch the language of the text blocks by pressing the tab button.
4. Out of office template for public holidays. If your company is closed for a national holiday, then most or all of your colleagues won’t be working. Therefore, an out of office message should tell senders to not expect a response until your company reopens.
I actually hate that feature – I LOVE manually updating it myself but I know most of my coworkers benefit from having it that way.
The best holiday messages are short, cheerful and specific. Try to include the person’s name, as well as a memory from the holiday season or year.
Whether it’s a fully-blown holiday, or just a few days away that’s at the forefront of your mind – tying up loose ends at work should never be overlooked. Aside from delegating your workload while you’re away, this also means setting up an out of office email.
The one exception: When I was out for a week and a half on my wedding/honeymoon, I included something about “Additionally, I am out of office getting married, so shortly after my return my name will change from Red Bookworm to Red Reader.”
Hi, I’ll be back on {MM/DD]. please contact [name] at [email] or [phone] if you really, really, really think it’s urgent. Otherwise, I’ll respond when I get back.