Thank them for their email. Even though you're not actually responding to the email, you still need to mind your Ps and Qs. After your greeting, add "Thanks for your email."
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As your email will not be forwarded, please contact in the meantime my colleague, Mary, 0912345678, [email protected].
I think people still understand that out of office can refer to home office as well. But you could say “unavailable” or “away from work”.
Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!
Click on Preferences from the pop-up menu and click on the Vacation tab to continue. On the vacation tab, you have the option to set your vacation period and the automatic response.
If your message is unclear or incomplete, it can create a negative impression on your customers when you are away. For example, if your message does not clearly state what dates you will be unavailable, your clients and co-workers are likely to fill up your inbox with messages, making it difficult for you to catch up when you are back. Failure to include the contact information of the person they can contact in your absence can affect your ongoing projects.
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Thanks so much for reaching out. I’m currently attending the [conference/event name] from [date] to [date] and will have limited access to email during this time.
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Hello! Thank you for your email. I am currently out of the office. We have closed for [holiday name]. I will be returning on [date]. If you require immediate assistance, you may reach me at – [mobile number]. Thanks!
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I had a voicemail greeting like that in High School!! I can’t imagine an adult having that kind of VM greeting; it would definitely annoy me coming from anyone older than like 20.
Note: If you don’t see Automatic Replies, use Rules and Alerts to set up your out-of-office message.
“Hi, Sorry I missed your call/text. I’m currently out of the office and will not be back until Feb 2. My colleague [name] has agreed to respond on my behalf, so feel free to forward the message to [phone] if it is urgent. You can otherwise expect a response from me once I return. Thanks for understanding.”
Q. Are there sample voicemail and out-of-office email messages that we should use?