“Ideally, an OOO should include the basics,” says work and wellbeing psychologist Kate Sullivan. “The dates you'll be gone, an approximate timeline for when someone can expect to hear back from you upon your return, and how any urgent requests will be handled in your absence.”
Hey, I am currently out of office. If something urgent comes up, you can email [name and email]. Kind regards.
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But this is where it becomes a power thing. The OOO person says that everyone else wants stuff from them that the sender can’t get elsewhere and you need to grovel to get it from them.
I’ll add my shout out to MS and Outlook for not only being able to schedule OoO auto replies, but for having internal and external facing options.
The only thing that isn’t boilerplate in mine is the inclusion of “But what if I have a word emergency?” before the who to contact stuff. I removed it at one point and people asked me to put it back in because it made them smile. And yep, we’re writers so the only emergencies we deal with are ones related to words.
We crafted some creative examples that you can use for your Out of office emails. Check them out. Basic Out of Office Email (just get it over with)Offer Something in Return (marketing never sleeps)Keep Them Engaged (you never know)A Little Brag Cannot Hurt (for the adventurous)
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If you have critical projects that can’t wait until you return, offer a communication option like text messages, suggests Reeves. “I have found, to my delight, that people really are judicious about texting you while on vacation,” he says, with one caveat. “Don’t put your mobile number in the away message. That way, only people who have your mobile number can text you. And those are the ones you care most about.”
And describing their boss as elusive….taken in context with the rest of the message…seems a bit of an attempt to say, “I run this ship solo so good luck with getting them to “help”, lol”
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When you share transparent business information and provide alternative ways when the relevant channel is not available, it delivers a delightful service experience.
Did you email me about [SERVICE]? Great! Read what our customers are saying about how awesome their experience has been. [LINK TO TESTIMONIALS]. Best Regards.
If your email truly is urgent and you need a response while I’m on vacation, please resend it to [email protected] and I’ll try to respond to it promptly.
Think about your tone and mood - you don't know who'll be getting these out of office auto reply emails so be mindful of the impression you make. Think of the boss, the CEO, a colleague you like, family members, clients you like. That said, there are some bridge-burner examples below to tempt you!
Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.
The bad news is that I’m out of office. The good news is that I’m out of office and enjoying elotes in Cancún.
There’s nothing worse than dreading a return from being away from the desk. After all, you’re likely to have an overflowing email inbox left untended while you were on vacation. Sending out this one email before you go anywhere for an extended period of time will help lessen that feeling.