I was recently on the receiving end of a very perplexing out of office message. It simply said, “I am currently out of the office.” No indication of when they would be back or who to contact in the meantime. Fortunately in my case this was someone I cc’ed on an email as an FYI and did not need any response from, but still–who does that? IMO a good out of office message says how long you’re out and who to contact in the interim if things can’t wait, no more and no less.
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When Outlook is set up to send automatic replies, you’ll see a message under the ribbon with this information. Select Turn off to disable automatic out-of-office replies. If you want to modify the dates for your automatic reply or the message sent, use the steps above to modify your settings.
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My office has a shared vacation calendar, which I think is a more helpful way to handle this.
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These messages are generally formal in nature and have the information about the unavailability of an individual and also the details of the person who can be contacted in his/her absence.
You just have to be very certain of your audience if you’re going to use an email with humor. It has to be the right tone, and it has to be right for your business and your clientele.
My workplace is super strict about out of office replies. We have 3 scripts we are allowed to use; and we are only allowed to change our name, job title, and return to office date. If you veer off script, management will have IT turn off your out of office as it does not comply with their standards. They are also super strict with messages on our voicemails, again with the option of using 2 scripts and changing your name, job title, and return to office date.
I do typically come back to hundreds of emails, and I prioritize what to read – things from my boss/leadership are first, followed by communication from my direct reports. I also sort them by conversation thread and read the end of them first, which reduces the burden.
I am out of the office July 15–25. In the event of an emergency, please contact Yuko Kawakami at [email protected].
I’d then check off all that applied—people would laugh each time they saw it bc I’m such a predictable nerd, one or both of the first two lines was almost always checked off…and usually both!
If you’re not sure when you’ll return, don’t include dates. Simply direct them to a colleague.
Is it possible to turn off the “reply “urgent”” message so they can break through the DND?
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
Start by recognizing your backup contacts for the time when you are out of the office. Make sure that, when needed, they can be available to help customers instead of you. Meeting with your co-workers and making everything clear should be one of your top priorities. The person who covers you while you are gone should not find that out by receiving an email out of nowhere. Be professional and plan everything properly — you are about to take a break, after all.