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I wouldn’t hate voicemail so much if people were better at leaving voice mails– If your voice mail is much longer than 30 seconds, you’re doing it wrong! If it’s just “It’s Bob, call me back”, you’re also doing it wrong! The voicemail sweet spot is something like this:

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Have you ever had one of those most amazing kind of days; the kind of day that you will remember when you are old and gray and telling your grandchildren stories? Well, I seem to have those days quite often. In fact, if you’re seeing this message, it’s probably because I’m having one of those kinds of days today, and I’m not going to respond to your message.
One thing that happens when you regularly send a newsletter out to tens of thousands of people is that you see a lot of automatic Out Of Office (OOO) email responses. The most common one I receive goes something like this: Hi, I’m out of the office until __ and may be slow to respond to email. If it’s an emergency, you can reach me at __ or please contact __. Thanks! .

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“I’m offline and have sporadic access to email until X date. For urgent matters contact Colleagues A and B. For true work related emergencies you can call me at Cell Number”
Plus, he incorporated a delightful technique to let people know that if they really wanted him to read their emails, they should probably send them again after his return. Not only does that keep the sender accountable by saying, "If this is really important, you know when to reach me," but it also helps him truly vacate his work while he's away. And that's hard to do.

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Manage your customer's expectation by setting up eDesk to auto-respond to any messages that arrive when your offices are closed for a holiday. This help file will guide you through creating Out-Of-Office templates that will be sent automatically to customers during one-off office closures, such as during holiday periods. Before you start You’ll need to have access to Templates in your Settings in order to view, create and edit templates. If you don’t have access, you can request it from an Admin user within your business. Note: To find out about the other types of templates that eDesk supports, click here.
If you think someone else at First Round Capital might be able to help you, feel free to email my assistant, Fiona ([email protected]) and she’ll try to point you in the right direction.

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German vehicle-maker Daimler has an innovative approach to holiday email, which many people about to return from holiday may well wish their company would copy, writes William Kremer.

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Peace and joy to you and your family this holiday season.I hope you have a nice and warm holiday season! I'm truly grateful to have a friend like you! Thinking of you with lots of love!I hope you enjoy a wonderful Christmas!

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    When one of my colleagues is out of the office, he doesn't mess around. In fact, he's turned his auto-responses into a running series of commentary from fictional cartoon character Troy McClure.

    Well, but as others have pointed out, that depends on the part-time job and the industry. If you don’t work Tuesdays and Thursdays, but those are considered standard hours in your business, clients or other folks outside the office might email you on Tuesday morning with something important, not hear back and not know why — and get irritated. If they get an OOO, they now know what to expect or they have a backup option if the matter is urgent.
    Yeah, announcing you were going to delete emails unread and expecting the sender to resend when you return would NEVER fly in my office. I’d get executive complaints about that, especially if it went to a client or outside party – if a client can’t reach you, they will reach out to someone else who may not work at your organization and you lose business. I feel like this delete-it-all philosophy would only work for an entirely internal role where timelines are more relaxed, and even then, I feel it’s a bit unprofessional to foist your own catch-up work onto others, especially if they’ve been backfilling for you while you were OOO.

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    Website: https://news.mit.edu/2013/away-for-the-holidays-before-you-go-set-your-email-and-mitvoip-phone-auto-replies

    Yup. Well, I do specify I will have “sporadic/intermittent” access to email or “no” access to email, because there is a difference. But short and sweet is the way to go.
    I am currently on annual leave and I return to the office on Monday 21st September. I will reply to your email as soon as possible.

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    I’ll be back in the office on [end date] or after I’ve perfected my banana bread (whichever comes first)—and will respond to your message then.

    iOS is offering a feature to set an autoreply for all incoming calls. Instead of merely rejecting the calls, you can send back pre-set messages while you reject it. You have an option to set three quick response message to send back while rejecting the incoming calls.
    Website: https://smith.ai/blog/28-business-voicemail-greetings-for-main-office-and-personal-numbers-formal-informal-modern-and-just-hilarious

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    Unfortunately, literally every single thing in the world is an emergency in my office :(

    The Fast Company Innovation Festival is happening now! Join us LIVE for FREE now.
    Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours. While this information can be tucked behind a phone menu option, it's best to state it upfront in your after hours recording.

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Option 1: Wait it out. Ask yourself, “Is this urgent and important?” If it isn’t, take a beat and give me a chance to respond after I dig myself out of my inbox later this week. You and I will be better off with this expectation set now.

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As a side note, I put a similar message on my work and cell phones, and once I didn’t change the cell message back for nearly a year. (It was my personal cell number, and only my parents ever left messages.)

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You Need A Better Out Of Office MessageWe don't need professional politeness. We need honesty.

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If that’s truly what you intend, great. But if not, you may want to take a deep breath and try this: “I am currently on vacation and not accepting emails. Please contact x for any issues while I’m away.” This approach is refreshingly honest and clear. And as long as you’re comfortable with the competence and availability of your back-up contact, you shouldn’t feel funny or guilty about going this route at all.

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