If you require immediate assistance in my absence, please contact John on 0912345678 or [email protected]. He will be available to deal with your inquiry.
There’s just one problem with this approach: you’ve now obligated yourself to regularly check your email the whole time you’re out.
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I’ve run into the “no voicemail” thing at a few businesses where phone was the main mode of contact too, and it was hugely frustrating. You call your doctor to ask about, say, a billing issue, and it turns out they’re closed, but then it just says the office hours and “goodbye *click*”. Seriously? Sorry, /end rant.
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One day, the boss said I needed to start answering phones, and did not accept my pushback.
I’ll be on maternity leave from [DATE] until [DATE]. For general inquiries about [DEPARTMENT/ROLE], please email [CONTACT NAME]. If this isn’t time sensitive, feel free to resend this email in [MONTH] once I’m regularly checking emails again. All the best.
Thanks for your note! I’ll be OOO from [date] to [date] and will not have access to email during that time. If this is an urgent matter, please contact [Contact Name] at [contact email].
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If you are planning to head out on vacation or step away from your office for a few days- creating an out of office autoresponder email message is essential (and even more important for email
By knowing more about your activities, customers are more likely to trust your company. In turn, your company’s outreach increases.
This is also good. I have two group emails for standard tasks. The SOP is that if someone uses those, one of the people on that list will indicate they have it and reply all when the task is complete. That way we all have status without anyone having to remember who is OOO that day/week.
Hi stranger, Sorry I'm unable to reply to your email. I'm off frolicking in the meadows. Please do not contact me until I'm back.
It usually isn’t enough to just say you’re out and won’t be responding to messages. You’ve got to give people options for how they can get their issue or request resolved. One of the easiest wins here is to provide alternative contact information. That could mean providing your mobile number while you’re out, or, more commonly, providing the phone number and email of the colleague (or department) that will be covering while you’re away.
Some of my coworkers have started putting “Thank you for your email” at the beginning of their out of office replies. Management loves it, but I think it’s too ingratiating and I cringe when I read it. These are junior-level staffers, so maybe it makes sense in that context? Anyway, I refuse to put that in my out of office messages.
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
I would be SUPER annoyed to get this! I agree it seems condescending and it’s just too long.