Dear Customer, Please note that all company offices will be closed from [date]. We will reopen on [date] We wish you the best holiday. Regards, [Company name]
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Hello, I will be out of the office [DATE] through [DATE] returning [DATE]. If you need immediate assistance during my absence, please contact [CONTACT NAME] at [EMAIL]. Otherwise, I will respond to your emails as soon as possible upon my return. Warm regards.
Here are some suggestions for what you should always include in your auto-reply emails when you are out of the office:
Sometimes people will think it’s okay to ask a quick question while you’re out of the office. Avoid the interruption by including at least one person who can answer questions in your absence.
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Co-sign. HATE THAT. We use Outlook and there’s a banner across the top that says AUTOMATIC REPLIES ARE BEING SENT. Just click the button to stop them!
Think about a soon-to-be-ex-colleague that really could do with some extra enquiries forwarded their way (call it 'paying it forward').
Oh, this reminds me of the best out of office I ever received. It was three years ago, but it was so funny I saved it. All of it was gold but the sign-off was “Hoping that you are at least a little bit jealous (why else should I go on vacations to begin with?), I remain truly Yours, etc”.
I can’t remember if this was just an outgoing voice message before routing you to an individual, or for a voicemail, but I remember a fun December phone message from a small company (I think an insurance agency) sung to the tune of a Christmas carol–something like Jingle Bells. The content was something like: you’ve reached our office during this holiday season, hope your holidays are happy, please 1) leave a message or 2) press X for who you want. Other than the tune, it wasn’t overly holiday-centric (for those who don’t celebrate the holidays) and it was cute.
I deal with this all day. I feel like some property management companies make their managers announce when they’re going to use the bathroom via auto-reply.
If that’s truly what you intend, great. But if not, you may want to take a deep breath and try this: “I am currently on vacation and not accepting emails. Please contact x for any issues while I’m away.” This approach is refreshingly honest and clear. And as long as you’re comfortable with the competence and availability of your back-up contact, you shouldn’t feel funny or guilty about going this route at all.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
https://www.reddit.com/r/talesfromtechsupport/comments/420oan/companywide_email_30000_employees_autoresponders/
I have a coworker who has an “always-on” autoreply stating that she “is busy with client meetings during the day” and therefore only checks emails at 9am and 3pm. I understand wanting to set the expectation that people won’t get an immediate response, but it really baffles me. If you are still able to respond within 24 hours, why does anyone need this information? To me it feels like some weird self-help tip or power move that they read somewhere that serves no actual function.