Boss would put up an OOO when attending an event off-site, but would still be answering their emails, which meant that I would get “Boss said you were the correct contact, can you help?” Inevitably, I would respond and, two hours later, Boss would too, cc-ing me on the original email in which they shared the exact same info I had earlier that day. It was MADDENING.
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I haven’t set up an OOO message since I got my first smartphone. My usual method is to glance at an incoming work email and forward it to the appropriate person, or maybe write a one-liner response saying I’m out and will answer next week.
Before I implemented this system, I got *way* too many calls asking if so-and-so was out of the office that day when an OOO tells them that Bob will be back in three hours and to call Sue in the interim. The OOOs have reduced status check calls to practically zero, and the OOO preview pops up in our system as soon someone’s email is entered.
Education Details: I will be checking my voicemail messages periodically, so please leave me a message and I will return your call as soon as possible. If you need immediate assistance, please contact my assistant, Suzy Jones at 1-800-555-1212 extension 6336. Hi, this is Jim Smith. I will be out of the office and returning Monday, April 21.
I forgot I did that and it was pointed out by a recruiter who was trying to reach me to schedule a phone screen. Whoops, haha.
It’s important to get the tone and content right because it can make or break your reputation as a company.
Website: https://infinititelecommunications.com.au/updating-your-phone-system-greetings-voicemail/
This is something I recommend doing only after you understand the dynamics of your workplace and your clientele. If it falls under the “okay” category, this unapologetically real out of office email can be a talking point when you return to your cubicle. It’s a short, simple, and sweet yet savage email. You can tweak the wording to write a bit of a diplomatic message based on your organization.
I was once horrified as an HR person, and amused as a normal person, by an OOO from an employee who had left the company. They had booked vacation for their last week or so, and while I can’t remember the exact text, it said that they were no longer with the company and they were happy to leave and never come back. I think “to this hellhole” was only implied.
Thankfully, with a simple out of office message taking a day off doesn’t mean that your communication with clients has to stop.
Your email is important to me and I will respond when I return to my desk. If you require immediate assistance, please contact [Alternate Name] at [alternate email].
For me, life isn’t just about having my brain cryogenically frozen so I can be revived two hundred years after the apocalypse to dance with the chosen few along the gilded path to Valhalla.
Did you email me to ask me about XYZ software? Well then, don’t wait. Get our introductory book.
This is the standard reply I’m my org. Occasionally there is something about not being able to check emails while away (or being able to) but that’s about it.