I usually put my boss in my OOO, because if something is so urgent that it needs to be delegated RIGHT NOW then it’s urgent enough that my boss should know about it, and he’s also in the best position to know who on the team to delegate it to based on everyone’s workloads and what can be dropped. But the most likely result is that whoever is emailing me either waits for me to get back because it’s not that urgent or goes to the next/backup person based on our central documentation about who to contact for particular issues.
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I used to work at a place that required me to update my voicemail EVERY SINGLE DAY with my schedule for the day as in Hi, today is xyz and I will me in a meeting from 11-12 and at lunch from 12-1 and be in the office all other times.
It’s so much easier for everyone to have an OoO that says “I’m gone- please contact PaperClipSortingTeam ‘at’ spacelyspacesprockets for help while I’m out.
Remember that it’s important to choose the tone of your message based on the final recipient.
I have literally never seen an OOO that wasn’t “I will be out of the office until DATE/further notice. Please contact X or Y at EMAIL/PHONE if you need assistance.” This is fascinating stuff.
I recently described myself as being “out of the virtual office.” Away from the virtual office” would probably have been even more precise. I think whatever you say, people will understand what you mean.
It’s really only meant as a courtesy but if your culture is different I can see where it’s eye-roll y.
In my office, most of the phone lines just didn’t even have voicemail, because we already got enough abuse in regular phone calls (university parking office). When we switched to VOIP, that went away, but at least now they get *badly* transcribed into our email boxes…
Or provide one of those downloadable calendar reminders in the OOO response that says “X is back from leave; okay to email!” Then at least you’re being helpful and proactive while you’re deleting everyone’s email.
If it’s anything less than a business day, it just becomes this extra beacon of our completely toxic and out of whack work culture that insists we be reachable every second.
If you need assistance, contact our Reception." In AmE, if official/national holiday(s): "I will be away for the holiday(s) etc." If vacation, "I will be on vacation etc." Where is the automatic reply in Outlook?
So that we can all spend valuable time with our families, this Thanksgiving and the following Friday will be paid holidays for all employees. Enjoy the long weekend!
The Calls/SMS Auto Reply app for Android comes loaded with auto-responses for out-of-office messages. You can select any of the simple messages to send as a reply to incoming calls and text messages when you are not in the office or away for a holiday. You can edit these existing messages or add your own custom message to set up auto-response during your absence.
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This seems like information that would be better in an email signature than an OOO, really. That’s how my organisation does it.