Website: https://www.eou.edu/coronavirus/2020/03/24/march-24-2020-voicemail-and-phone-instructions-when-working-from-home/
And while we all have grace for friends and family who seem to take forever to get back to our messages, customers generally expect this degree of promptness when they text a business.
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The eternally mind-blowing story of the company-wide email, OoO messages, and reply-all autoresponders that took out a 30,000 employee university email server one summer, comes to mind here…
This is typically what I do. People don’t need to know where you are or what you’re doing. It’s really none of their business. They just need to know how long you’ll be out, that you won’t be checking email or vm while you’re gone, and who to contact instead.
One of the most important things to do when leaving office is to create an out of office auto-reply email. It’s a must for you to let your business associates and colleagues know how and when they will be able to reach you again. You should do that even if you are planning on just resting at home — it shows a certain level of professionalism.
I’d add a little more detail to your message just to make it clear what will happen in your inbox. “If I don’t hear otherwise, I’ll assume that your issue was handled by my colleague” or “Please cc me if you contact Jane, and I’ll check back in on my return if I think your issue is still open.”
I didn’t watch the video, but reading the transcript I got the vibe that the author is one of those people that thinks they are a lot more clever than everyone else does.
Out of the Office but Reachable Message. Not every vacation you take is going to leave you completely unreachable. For those days when you’re out of the office but are still checking and responding to email or phone calls, make sure your message explicitly states that people will still be able to reach you, and how
Free www.roberthalf.com https://www.roberthalf.com/blog/salaries-and-skills/vacation-time-how-to-craft-an-effective-out-of-office-message · What to include in your out-of-office message A good out-of-office email reply incorporates the following elements: The exact dates of your time off — If you are simply re-activating the message you used during your last time away, make sure you change the dates, and double-check to ensure they’re right.
Witty and funny out of office messages are great, but check out how New York Times' VP of Operations, Erin Grau, uses her out of office response for parental leave as a teachable moment. That's a powerful message about something she feels passionate and connected to.
When you’re trying to contact someone on a matter of importance (or even urgency) on one side of the equation and you find out via an autoresponder that they are away for vacation, it can be incredibly frustrating unless they’ve done the front-end work beforehand. (I’m speaking from personal – and recent – experience here. And worse, there was no auto-responder set up. I had to use the – gasp! – telephone to find out what was going on.)
Thanks for your email. I’m currently offline, returning on [date]. I’ll respond to your message then.
Glad to see that you figured out. Yes, you have to turn on DND Mode manually from Control Center.
Just imagine the ease your customers feel when they receive a warm and friendly automated message that sounds human. Hence when you craft autoresponders, keeping your brand’s voice and style is very important to give a human touch.
I’m guessing that this comment was gratuitously cruel on purpose just for the lulz, but I’ll give it a serious response anyway:
You can show just how thrilled you are about your vacation while still providing an apology (of sorts... not really).