what to say on an out of office message
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what to say on an out of office message

I am not able to set OOO messages at all. Most of the people who are contacting me do so through custom aliases that then come to our team, who each handles specifics. Even if I’m out someone else is available, but I can’t know who is supposed to handle that specific email to be able to redirect without naming everyone, and then confusing things more when Client A gets the same reply as Client B but one needs to go to teammate C and the other to teammates D & E. Then to make just that bit more complicated, there are the clients who think that going around the system to email the teammates directly at our personal email addresses is better but pitch a hissy when we’re OOO but they didn’t get a notice? I just set rules to forward those.
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This is so timely for me as I begin a 2 week vacation in 15 days (no I’m not counting days or anything). I have been agonizing over how much detail to share in my Out of office message as I will be completely unreachable during this time.
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Every holiday, we customize our voicemail for relevance to the theme and season. This Thanksgiving, the message is this: “Thank you for calling. We are currently closed in observance of Thanksgiving. We’re unable to attend your call today, but we promise to get back to you if you would kindly leave your name and contact details on record.
I love this and want to start using it. I am assuming it’s pronounced “hood-a-lay” and that said hodilay has already begun when the OOO message was written!

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I say “as soon as possible,” which to me means “as soon as possible after I get back to the office, make myself a coffee, throw out the milk I forgot in the fridge, chat with my colleagues a bit, check in with my boss, and triage all the new emails and VMs that came in while I was away.”

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*When a holiday falls on a Saturday, it is observed on the preceding day. (When the preceding day is also a holiday, both holidays are observed on preceding days.) When a holiday falls on a Sunday, it is observed on the following work day.

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    In urgent issues, you can contact (YOUR COLLEAGUE’SNAME) by mail: [email protected].

    Pet peeve: a fe people I know use the OOO reply to say something like ‘Have a great day!’ It is on all the time, and for no helpful reason.
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    Just like a voicemail inbox, your texts can also take down messages for follow up as well! Sorry we missed you! Please reply with a brief message and someone from the Skipper team will get back to you later today.

    Another (also memorialized via a TikTok) is not exactly an OOO responder but it’s a great example of unapologetic bluntness. “Baby, I’m not even here,” the woman in the says while preparing a margarita and talking about not responding to calls or emails during approved time off. “PTO? Prepare The Others. I’m a ghost.”
    By the way, [Name], our [Title], will be giving a speech sharing unique experience in [field]. I think you’ll enjoy it.

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    You might receive multiple emails from coworkers and clients if you’re not specific about your absence dates, which will clog your inbox and make it hard for you to remain productive when you get back.

    To successfully decompress, you know there are some odds and ends you need to tie up at work — specifically finding a way to communicate with your leads, clients, and coworkers that you’re not working, but you’re making sure their needs are taken care of.
    5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"

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    I think this makes a lot of sense for a 2-3 month absence, when there wouldn’t be much point in reading and responding to things when you get back. Questions will have been answered and issues resolved by different means.

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    Some people keep theirs quite corporate and formal, adopting a to-the-point notification, i.e.:

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business phone voicemail greeting

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When people leave first name contact only as if we’re supposed to know who Susan or Frank are..

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I worked at a public agency and would have different out-of-office messages for internal and external. I was chastised for having a “too informal” message- because the idiot talking to me didn’t realize me saying “I’ll be back next Tuesday for the big staff meeting” (or whatever) was just for co-workers and not the public. I told them but of course it didn’t matter. So from then on I always made sure to start my internal OOOs- “Hello Company X comrade…. blah.” So it was clear which was which. I am not able to respond to your email promptly because my husband died. I will not be accepting zoom invitations. Please do not respond by suggesting future alternative dates. I don’t know when I will be able to speak without crying.

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