I think this was from some outside contractor: “I have decided to retire to Pluto. Please send all work related enquiries to Cecil.Mongoose at llamagroomers dot com, or if you prefer an intergalactic means of communication my personal address is fergus at pluto dot com.”
Also, you need to know your audience if you are going to go eccentric. Alison mentions that this message is fine in their culture, but it wouldn’t npbe appropriate for my somewhat formal field. And even if your workplace in general is casual, you might be contacted by someone outside. (In a tiny provincial courthouse I served in the past, there is a story going around that in the 80s a junior but elderly clerk used to address phone callers as hun and sweetheart and generally speak very informally. Most people thought it was funny, and then the President of Supreme Court called and… he didn’t).
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Proof that some people just Don’t Get It: in response to my out of office voicemail message directing callers to contact my co-worker for anything urgent, a woman left the following message on MY voicemail: “Co-worker, I am having this issue, blah, blah, blah. Please call me at X.” Yeah, I–not co-worker–got the message a week later when I returned.
There are multiple ways to craft your out-of-office message, but there are a couple of standard best practices to follow that will ensure you don’t come back to angry or confused customers, coworkers, or vendors.
If you work in an industry (like PR, for example) where clients expect a response in a matter of moments or hours, you may need to set an out-of-office message if you’re absent for an afternoon. If you’re not sure whether you should set one, ask your boss or a coworker or consult your employee handbook.
A well-deserved holiday deserves a substantial out-of-office message that really hammers home the fact that they’re still working, while you’re off on your travels – nice and descriptive to really paint the picture!
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I’m currently out of the office between [DATES], as I’m attending the yearly WordCamp. Perhaps you will also be there, and we can meet in person.
If your phone system allows employees to receive external calls at their desks, instruct them to record a "closed for the holidays" message or "out of office" voicemail greeting that gives callers essential details about the closing.
I have always said that I’m taking annual leave so that still applies for me – but that’s pretty standard for my company.
Wish you a very happy and blessed Thanksgiving! Wishing you the gift of faith and the blessing of hope this thanksgiving day! We gather on this day to be thankful for what we have, for the family we love, the friends we cherish, and for the blessings that will come. Happy Thanksgiving!
Automatic responses to calls and text messages do a lot for your business. When you have a good out of office replies in place, your customers feel valued and connected. Such a feature is highly significant for business relationships and customer experience.
I think the OOO you wrote in about is hysterically funny. I also think it would be out of place in a lot of offices (the board of directors that oversee my org would emphatically not think the message was funny).
Email is one of the top tools for business communication. People expect swift responses to their requests. If this expectation will not be met because you are away from your desk, your client or colleague needs to know.
Be aware of your tone. Keep it clean and simple. Sullivan says: “Even if you work in a casual office environment, the people emailing you may not. It's fine to have a light tone in your communications, especially when you're in an email conversation with someone directly, but your OOO is more of a blast message—including a cat meme or silly quote could backfire if your OOO goes to, say, a new client prospect or the sales director at a company you've been trying to engage.”
In most cases, the voice of your out of office message should be similar to the voice you’re using while communicating with clients. If you’re usually formal, replying with a joke could be jarring — and vice versa. Your mileage may vary, but keep that in mind before setting up an automatic reply.
Please include their names, phone numbers, and email addresses. If you handle multiple areas, let colleagues and clients know what each person specializes in so they can contact the right person for help.