Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1. For more information about [Company Name], press 2. If you are an existing customer, please press 3. For billing questions, press 4. To repeat menu options, press 9. For all other inquiries, press 0. 3. Language Options
I greatly value your email and I will read it as soon as I return to my desk. Still, if you require immediate assistance, please get in touch with[Alternate Name] at [alternate email].
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Hello and thanks for your email. I’m currently out of the office until [MM/DD] with limited / no access to email. If your request is urgent, please contact [NAME] at [EMAIL or PHONE]. In the meantime, did you know we have a weekly / monthly enewsletter?
Holiday wishes to the offices are sent for wishing them a good holiday season. The offices regularly have holiday breaks to the employees to go on recreational holidays with their friends and family. During this period, the holiday wishes are sent to the offices to make the employees and the staff of the office feels good. The holiday wishes can be sent through cards or office mails to the offices. Sending the holiday wishes to the office through fax and text messages to the office numbers as well as to the employees is also a good gifting option. One can also send them through holiday wishes video clips on a DVD sent to the offices marked to the office staff. Following are some of the holiday wishes to office examples sent in different ways:
The main thing to equivocate over for this sort of response is what details to include as a backup contact method. If your line of work means clients might need to urgently contact you, a mobile number might be appropriate, or if you’re lucky enough to have an assistant (must be nice), you can list their contact details.
You’ll find everything you need to set up an out of office message at the very bottom of the ‘General’ tab there.
The information in your after hours greeting should remain concise and essential to the caller's needs. Example: Thank you for calling Cutlas IT Solutions. Our office is currently closed. Regular store hours are 9 am to 7 pm, Monday through Saturday. Please leave a voicemail with your name and phone number for our staff after the beep. 6.
One of my favorite OOO messages I ever received was from a customer who was a barrister or soliciter (not sure the right term for an English lawyer). It said he would be unavailable because he is “on trial.”
I ran a nonprofit organization staffed entirely be volunteers (I was one). After one too many people incensed that we did not follow up to their emails within two hours, we had to include an OOO message that said we were a volunteer organization, and any request may take up to two weeks to process. Please email again if you have not heard from us by then.
Did you email me about [SERVICE]? Great! Read what our customers are saying about how awesome their experience has been. [LINK TO TESTIMONIALS]. Best Regards.
Going beyond being formal and functional with your messages, you can also add a note of festive mood to your email if you feel like being creative. To this purpose, you can adopt a lighter tone, while referencing the holiday in question.
Finally, if leaving a private mobile phone feels like revealing too much, you can instruct your customers to contact you via email with the “URGENT” referenced in its subject:
Sometimes teams need the extra nudge to disconnect...here are our tips for getting your team to unplug from email over the holidays.
Earlier this year, British comedian Steve Coogan underscored a growing trend to rethink the OOO when he used it not to advertise his own absence, but rather the return to our screens of his blazer-clad alter ego, hapless media personality Alan Partridge. Written in the broadcaster’s inimitable voice, it had stern words for anyone who dared email him: “I’m not in the office so both cannot and will not respond to your email,” it began. “If your email is urgent, perhaps you should have tried calling instead. The very fact you were content to type out your query long hand and settle back to wait for a reply suggests you can wait, even if you’ve put a red exclamation next to your email to make it stand out in my inbox. Won’t wash with me, that.”
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