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I can’t agree that holding on to a request for a week or so is akin to groveling.

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Automated reply messages are predefined responses used to communicate with customers across specific scenarios and keep information transparent. It helps customers to understand what is actually happening – whether your agents are busy, out of the office, or on holidays. .

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I would very much like to meet him, and I don’t know if that proves or challenges his point…

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Perhaps I’m you guys’ worst nightmare, but for the past couple of years I’ve been writing haikus for my OOO, which give a flavour of what I’m out doing. A couple of examples:
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There are some places where the culture absolutely embraces this type of…expression so it may be that it works just fine.

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Former boss used to put an OOO for EVERYTHING. Like, “I’m doing interviews today and will reply tomorrow.” Nothing was ever on fire so it could have indeed waited until tomorrow without the OOO – people probably wouldn’t have noticed.

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    I kept it even though I received it four years ago because it made me laugh so much!

    Free www.roberthalf.com https://www.roberthalf.com/blog/salaries-and-skills/vacation-time-how-to-craft-an-effective-out-of-office-message · What to include in your out-of-office message A good out-of-office email reply incorporates the following elements: The exact dates of your time off — If you are simply re-activating the message you used during your last time away, make sure you change the dates, and double-check to ensure they’re right.
    Yeah, that’s all I need to know when I’m trying to contact someone who’s out. 1) When you’re coming back so I know if my issue can wait, and 2) Where to go if I decide that it can’t.

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    I meant email. The phone calls were similar, but a whole other problem. Your overdue notice? Did you discuss it with Head of Circulation (who knew the background)? No? Let me transfer you.

    Businesses that send autoresponder messages need to ensure that they provide alternative contact options. The automated email responses or text messages should clearly mention what way customers can reach out to the business.
    1.) Benvenuti alla John Doe. La nostra linea telefonica diretta non è attiva durante le vacanze. Potete trovare i nostri orari d’ufficio sul nostro sito web a: www.johndoe.de – Grazie per la fiducia accordataci. Auguriamo a voi e ai vostri cari buone vacanze, e felice anno nuovo.

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    Unless you work in an industry well known for grownups being good at smart and bad at practical. Then, you do.

    › Url: https://therightwording.com/best-out-of-office-auto-messages-to-use-for-your-next-leave/ Go Now
    We also had to reply to any emails we received within 4 hours. Even if we didn’t have an answer.

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    I am at an opera house in the countryside (i.e. without reception) and shall return to the office on XX.
    Hi there, Thank you for reaching out! We are currently in the middle of our busy season so our reply may be delayed up to three days. We appreciate your patience while we look into this for you! Thank you.

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I have no idea how to update my voicemail message and I don’t actually know what it says. I occasionally get voicemails that are automatically forwarded to my email as sound files but I don’t think I have ever had a business related voicemail land there (it is rare that I get calls from outside the company and most people in the company if they can’t reach me on the phone will IM me directly–we use Teams for both phone and messaging).

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Of course, I had one POTENTIAL cient who got the “I’m in court and can’t call you back” repeatedly calling and demanding to know why I wasn’t calling him back. Like “I;m IN COURT DUDE. The JUDGE takes precedence over you.” He really expected me to tell the judge to take a recesss so I could call him back. I eventually got back to him with an email “I think you might be better off with another attorney.”

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Okay. So, it’s not to my exact personal tastes — to me, it’s overly wordy — but it’s probably fine for their culture and I’d be mildly amused if I got it. I see where you’re seeing condescension, but I think you can read it without that too.

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