Using email copy creatively can go miles when using an autoresponder. The mundane, repetitive language is the number one reason behind people sighing and not the unavailability of the concerned person. Getting creative with the email copy can de-escalate the frustration and even put a smile on their face. Everyone needs a break, and words can convey it beautifully like this example.
Because of this, typical out-of-office replies will often split the difference between our hopes and fears and say something like: “I’m out of the office and can be reached but if you need assistance right away, please contact x person.”
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I say “as soon as possible,” which to me means “as soon as possible after I get back to the office, make myself a coffee, throw out the milk I forgot in the fridge, chat with my colleagues a bit, check in with my boss, and triage all the new emails and VMs that came in while I was away.”
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6.) Bienvenido/a a John Doe. Nuestras líneas de teléfono no están operativas durante los períodos de vacaciones. El horario de oficina se puede encontrar en nuestra página web www.johndoe.de. Le damos las gracias por su confianza y le deseamos a usted y a su familia unas felices fiestas y un próspero año nuevo.
Yes! I would roll my eyes *a*lot* at that message – it comes across as someone taking themselves way too seriously.
Any correspondence (email or phone calls) sent my way will be responded to within 2–3 days of my return.
If it’s not important and you’re just a little bit bored then you can amuse yourself with these fun facts until I return. When hippos are upset, their sweat turns red. Bananas are curved because they grow towards the sun. There are approximately 100,000 hairs on a human head. You can buy eel flavoured ice cream in Japan. A group of jellyfish is called a smack.
Much appreciated and I followed these instructions to the detail…still need more help with this as it is designed only for “while driving” mode. If I’m not driving, do I have auto-reply to text options?
Oh I also saw one from a person who used to be my manager (thank goodness that nightmare is over). She had: – An extra space in the email address to contact in her absence, which would create a bounce back if someone tried to use it as she typed it. – Had a date that was clearly a “fill in the blank” that she didn’t look at, because it was something like “3th” instead of “3rd.”
Automated email messages generate a 70.5% higher open rate and a 152% higher click-through rate than standard marketing messages. Briefing what would be the next step of action gives customers transparent information.
If you have any questions regarding our previous business together; if you need me to direct you to someone who can help you at Jones consulting; or if you would like to continue our conversation, please don’t hesitate to contact me at [email protected], or by phone at [number].
If that’s truly what you intend, great. But if not, you may want to take a deep breath and try this: “I am currently on vacation and not accepting emails. Please contact x for any issues while I’m away.” This approach is refreshingly honest and clear. And as long as you’re comfortable with the competence and availability of your back-up contact, you shouldn’t feel funny or guilty about going this route at all.
“This is MY NAME [from COMPANY] calling about REASON. Call me [by DAY/TIME] at (844) 387-6962 [pause, then repeat the number very slowly] that’s eight four four… three, eight, seven… six, nine, six, two.”
Not a translator, but I do work in a field where bilingual offices are pretty common, and I have not done my OOO in our second language–mostly because it is a non-Latin alphabet, and I do not have the secondary keyboard installed. I’m pretty sure my voicemail is in both languages, though.
I suppose it’s better than a colleague of mine who’s out of office is always: “I am out of the office until XXX. Please email me if you need assistance.”
Many in the MIT community will be taking vacation around the holidays and new year. If you’re in that group, you’ll want to set up automatic replies for your email and MITvoip phone. You can do this at work or at home. Read on for basic information and tips about auto-replies. Step-by-step instructions are available through the links provided.