I worked at an office where we used OOO messages on voicemail pretty regularly and if we forgot to change the message, our callers were quick to tell us the outgoing message was outdated. That end date feature would have been a big help for us! A local council in Wales needed to get a road sign translated into Welsh. (All official signs in Wales have to be in both English and Welsh.) They got an out of office message in Welsh from the translator they contacted, assumed that was the translation and printed the out of office message on the sign. They didn’t realise their mistake till a Welsh speaker pointed it out…
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Humorous Vacation Message. While you shouldn’t use a vacation message like the first example in this article, it doesn’t mean you can’t have a little bit of fun with your emails.
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Option 2: Get help sooner. If you answered yes to the above question, don’t wait. I have a team of competent humans who look out for me and one another. They can help you too. Work with (insert names here) accordingly. If you need help with scheduling, cut straight to my assistant.
Of course, I had one POTENTIAL cient who got the “I’m in court and can’t call you back” repeatedly calling and demanding to know why I wasn’t calling him back. Like “I;m IN COURT DUDE. The JUDGE takes precedence over you.” He really expected me to tell the judge to take a recesss so I could call him back. I eventually got back to him with an email “I think you might be better off with another attorney.”
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Don’t be afraid to use a pop cultural reference that the audience would recognize. Instead of bemoaning your absence, they’ll have something fun and familiar to laugh at.
To sweeten your wait, I am sending you this great article (hyperlink to your blog) that includes five books you should not miss this summer.
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Have you ever considered how your office design could be having a negative impact on the way your employees work?
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Auto Attendants easily route your calls and can be set with a holiday-specific greeting. You can choose to select a schedule adjusted for holiday hours or carry over the rules set for regular business hours.
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5. Provide Your Mobile Number. This template comes handy if you don’t prefer checking your inbox during the holiday but want to provide your mobile number for urgent inquiry.
I had a coworker whose former employer required them to update their voicemail message every day. “Hello, you’ve reached MaryMary. Today is Thursday, June 3rd. I am in the office all day but may be away from my desk for meetings. Please leave a message and I will return your call as soon as possible.” She got in the habit and still updated her VM everyday. Occasionally I run into someone elsewhere in our industry with a daily VM message and know they used to work at the same place.
3.) Welcome to the John Doe AG. Our offices in Berlin are now closed for a holiday. You can reach us on working days from Monday to Friday from 9am to noon and 1pm to 6pm. For general inquiries you can also send us an email to [email protected]. Thank you very much. We wish you a nice day - your John Doe AG.
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I suppose I’d rather know that and be able to factor it in to my schedule, irritating as it is, than not know and get caught by the month-long delay.
Note: The following steps are for users with a Microsoft Exchange account. If you don’t see the words, “Connected to: Microsoft Exchange” at the bottom of your Outlook window, check out our article on how to set up out of office in Outlook with an IMAP/POP3 account.
It doesn’t say you have to grovel to get what you need. It says you have to ask again when they are in the office to get what you need, which is perfectly reasonable.
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Note: The following steps are for users with a Microsoft Exchange account. If you don’t see the words, “Connected to: Microsoft Exchange” at the bottom of your Outlook window, check out our article on how to set up out of office in Outlook with an IMAP/POP3 account.
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Mary founded Instructional Solutions in 1998, and is an internationally recognized business writing trainer and executive writing coach with two decades of experience helping thousands of individuals and businesses master the strategic skill of business writing. She excels at designing customized business writing training programs to maximize productivity, advance business objectives, and convey complex information. She holds a B.A. in English from the University of Rhode Island, an M.A. in English Literature from Boston College, and a C.A.G.S. in Composition and Rhetoric from the University of New Hampshire.
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I will find a few moments of holiday bliss once they watch Elf for the seventh time this month. I’ll seize the quiet to check my email once a day. I will only respond to urgent matters but will reply to all emails upon my return.
Website: https://infinititelecommunications.com.au/updating-your-phone-system-greetings-voicemail/
Thank you for your message, which has been added to a queuing system. You are currently in 352nd place and can expect to receive a reply in approximately 19 weeks.
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If you want your message to be formal, avoid using contracted forms such as I’m and I’ll as well as informal or casual language. It’s also a good idea to start your message with an expression of thanks like: If your audience isn’t from your work environment, you could take a risk with something more fun and personalised:
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NOW READ: How to keep shoppers happy and secure sales in the bustling Christmas period
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I feel like this is the only reason to do this, otherwise its just a big piss off.
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My mom works part time at a library in archives, where her personal work email is also the general archives email (ie LibraryNameArchives @ email . com). She has an out of office response that replies with her work hours (since she’s the only employee in the archives) so people know when she’s in the library and can respond or when they can come in and visit her. The only frustrating thing is that her email either isn’t capable of, or she doesn’t know how to, turn off the OOO email when she’s actually in the office, or doesn’t trust that she’ll remember to turn it back on. She’ll send me an email about something, I’ll respond, I’ll get an OOO response, she’ll respond, I’ll reply, I get an OOO reply, etc etc.
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Going beyond being formal and functional with your messages, you can also add a note of festive mood to your email if you feel like being creative. To this purpose, you can adopt a lighter tone, while referencing the holiday in question.
Same! If I’m on vacation then I say I have no access to emails. Even if I’m just sitting on my couch all week.
I guess my first instinct might be thinking it’s rude but having seen it a few times I do get it. It really makes sense for people who get dozens or hundreds of emails a day and are gone for extended periods of time. It’s more courteous to be up front about it than silently delete like some people said they do (though I get they maybe just didn’t realize they’d need to do that).
Although out of office emails are usually used when a person’s on holiday, they can also be used in a number of other circumstances.
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Every customer interaction is important to showcase your brand personality and auto reply messages are no different. Hence, you need to make the right use of every opportunity and convert it into a good experience. Automated reply messages help you to provide great customer experience and also sets the right expectation.
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Here are some of the common questions and answers about holiday messages to employees.
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07-01-19secrets of the most productive peopleThese OOO messages will encourage people to leave you alone on vacation
While creating auto responding emails it is vital to focus on the tone and language. It means:
My favorite one that I’ve heard is from TV. “You’ve reached {name}. I can’t answer. Don’t waste my time.”
Here are some samples and templates of automatic reply messages across various scenarios.
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I’ve had several co-workers over the years use “at my earliest convenience” and it’s always rubbed me the wrong way. It just sounds kind of dismissive like, “I don’t care when you need it, I’ll get to it when I get to it.”
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Note: If you don't see Automatic Replies, use Rules and Alerts to set up your out-of-office message.
With technological advancements, you always have access to your work and contacts, making it difficult to be offline even when you are not physically present in the office. However, it sometimes becomes a necessity to step away and treat yourself to a vacation.
If you scroll down, towards the bottom you'll find a section called Vacation Responder. There, tick Vacation Responder On and fill in the dates for when you want any received emails to be replied to with the automatic response.
2.) Welcome to John Doe. Due to our company holiday our service staff will be available again for you from Monday, the 4.7.2016. The shipping of the orders will start again on 01.11.2016. In the meantime you are welcome to send your request to our email [email protected] or through our contact form. Many Thanks!
I am having trouble getting this to work. I am wondering if it not working because I have iMessage activated on two computers? Does anyone know if that effects it
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Education Details: Template #1 Out-Of-Office Old School Style: For those who want to keep it low key. Thank you for your email, I’m currently Out Of Office till . I’ll be replying to your mail once I return. However for time-sensitive matters, please reach out to my < teammate / Boss> at in my leave.
Note: If you don’t see Automatic Replies, use Rules and Alerts to set up your out-of-office message.
My husband does this with his phone (not a number he uses for work). My parents do this as well and I can’t figure out if it’s due to lack of tech skills or not wanting to deal with voicemails (I think it’s a combination). I had surgery a couple years ago and had to give the hospital all three numbers and then my brother an hour away as backup since he’s the only one besides me with functional voicemail.
Honest communication, even in the form of an email auto reply, is a roadmap. It helps people understand how best to help you and, in turn, allows them to better help themselves. Straightforward expectation setting is a way to be respectful of your coworkers’ time and pressures, but most importantly, it’s a way to be respectful of and guard your time. Even if you don’t feel an intense need to be more open in your workplace correspondence, consider modeling the behavior for others who work with you or, especially, those who work for you. It’s a small change in behavior but it’s a meaningful one. And this summer is the perfect time to start.
Some people can try to contact you again and again if they think you might be available at some time. If your colleagues know that they are on a personal vacation, they are less likely to attempt to contact you. The details of the person who can assist the caller when you are not available.
I suppose it’s better than a colleague of mine who’s out of office is always: “I am out of the office until XXX. Please email me if you need assistance.”
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I was once horrified as an HR person, and amused as a normal person, by an OOO from an employee who had left the company. They had booked vacation for their last week or so, and while I can’t remember the exact text, it said that they were no longer with the company and they were happy to leave and never come back. I think “to this hellhole” was only implied.
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Don’t you wish you were here? I’m snorkeling, deep sea fishing, and doing all the touristy stuff for the entire week starting Monday, November 12th. I won’t be responding to calls or emails until I return on Monday, November 19th.
If you set up a vacation reply but people say they are not getting the reply, it could be one of the following:
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And yet regardless of your job description, the humble OOO can do much more besides simply telling people not to expect a prompt reply. Crafted subtly enough, it can even drum up business for you. While they wait for you to respond, perhaps they’d like to check out your new website or sign up for your monthly newsletter?
This is the dream. If I could do this, I would! I hate voicemails (and the phone in general) so, so much!
Or, worse, when someone has left the organization and the organization hasn’t bothered to put up an OOO, so I’m just emailing a blackhole until I call or someone finally checks that inbox. I never fail to set up my OoO reply, and yet most of my external contacts don’t get them. Let’s say I work for LlamaCombs, with an name(@)llamacombs.com address, and this is a company who has two clients AlpacaBrush and VicunaShampoo. I work primarily with the second, and their internal directory lists my contact info as name(@)vicunashampoo.com. It works because any e-mail sent to the second address is auto-forwarded to the first. Except it messes up OoO replies big time. Because the auto-reply is sent to my own alternate address, not to the original sender, and I have no way to change that.
