3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
February 2018January 2018December 2017October 2017July 2017May 2017April 2017March 2017February 2017January 2017December 2016November 2016October 2016September 2016July 2016June 2016April 2016February 2016November 2015October 2015September 2015July 2015June 2015May 2015April 2015March 2015January 2015October 2014April 2014March 2014February 2014January 2014November 2013October 2013
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There were a lot of bilingual staff at my last job, and they always did their out of office messages in both languages. But who knows, maybe the Welsh translator was in a rush and forgot. An agency that handles government translations like road signs might be expected have such rules. On the other hand, never underestimate the boneheadedness of the monolinguals. Especially English ones.
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With all these changes, the simplest tasks come saddled with a lot of extra questions. Take the out-of-office message. Do you really need an out-of-office autoresponse if you haven’t seen an office since March? The simple answer is yes.
Thank you for your email. Your message is important to me and I will respond as soon as possible. Thank you!
I’m betting Ace means part-time staff working their regular schedules. So if you work regularly work 30 hrs a week, I don’t need your OOO for the other 10 hrs (assuming a 40 hr week), but if you’re on vacation for multiple days or a full week, then yes, use an OOO message.
Dear Customer, Please note that on [day], [date], is [holiday name]. The store will be closed all day and will open again at [time] on [Day]. Enjoy the holiday. Regards [Company name]
Hello, We are currently closed for the holiday. If it’s something urgent you can email [name] at [email]. Kind regards. [Name/signature]
I received one from a coworker in middle management that said something to the effect of “I’m working on a large-scale project and will be unable to answer email until X date. Please contact [direct report’s email] with any questions.” This went on for well over a month.
I will be out of the office starting (Starting Date) through (End Date) returning(Date of Return).
Keeping It Real. I am currently out of the office on vacation. I know I’m supposed to say that I’ll have limited access to email and won’t be able to respond until I return, but that’s not true.
But the bottom line is, unplug as much as you possibly can. You’ll get more benefit from your time away and return relaxed, recharged and ready to take on the New Year with extra energy.
One of my favorite OOO messages I ever received was from a customer who was a barrister or soliciter (not sure the right term for an English lawyer). It said he would be unavailable because he is “on trial.”
We log in to the voicemail account and simply activate any of the 4 greetings. With our Cisco VoIP system, I am able to create a Standard, Alternate, Closing and Holiday greeting, however, I can only activate/use the Standard or Alternate Greeting during business hours. I can only activate the Closed or Holiday during specific times.
5. It’s not all about Christmas, Cyber Monday, or Black Friday. When referring to the holidays, you might be thinking about Thanksgiving, Christmas, or maybe Hanukkah.
I do this when I’m on personal vacations. When I’m doing field work for research, I do tend to add a statement that I won’t have access to email/phone because I’m doing field work in X location.