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As a “don’t try this at home” anecdote, last week we had an all staff retreat, and we were asked to put up away messages. I put a perfectly professional one up for outside email, but in a fit of whimsy, the internal mail triggered an away message that said “Why are you emailing? We are supposed to be paying attention to the retreat!” I figured, we were all at the retreat, so nobody would ever know. Of course, someone did email me 30 minutes before everything started, and triggered the message. Fortunately, he figured out it was an away message and thought it was funny.
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https://www.reddit.com/r/talesfromtechsupport/comments/420oan/companywide_email_30000_employees_autoresponders/
I might sound nitpicky but the language is important. “Might” or “may be” or “slower than usual” are vague and don’t offer the sender all that much information about when you’re really going to respond to them. Worse, they do a horrible job of protecting the time of the email receiver who, as the responder notes, is not in the office! Such a responder implies that, not only will the vacationer reply to the email, but they may not even miss a beat. They may be slow to respond, but they also might not.
I will be away from (Date) until (Return Date). For urgent matters, you can contact (Contact Person).
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Please note that all our branches will be closed from [date] to [date]. We will reopen on [date]. We wish you all the best holiday!
Don’t know if those happen due to bad software, or a bad configuration decision, or just careless users, but those exhaust me.
I physically recoiled at the thought of my face appearing on a new browser tab. UGH. The pets do say who their humans are (usually just first name) and what the pet’s favourite things are. My phone is now filled with memes and photos of my monitor as I send pet photos to friends.
Eh, my team’s instruction to put them up if they’re going to be away from email/voicemail for more than an hour (standard lunch break). I have a ton of staff, and we’re in a business where a high degree of responsiveness, especially during the business day, is expected and few of my staff have mobile email. We’re also a larger organization with mixed project teams, and not everyone knows who’s PT/FT or on nonstandard hours.
Carnegie Mellon University ——— Search Search Search this site only Human Resources Human Resources › Benefits › Time Away from Work › Holidays
Please see the video here, explained step by step: https://www.youtube.com/watch?v=h0jJwjpE87o. Hope this help.
An out-of-office message is an effective way to inform people why you are not responding to their calls or messages and when they can expect a response. This information saves them from getting frustrated and avoids any negative impression from the inability to respond. If you have long-term relationships with your customers, such an auto-response system is highly significant as it avoids any inconvenience.
Website: https://community.cisco.com/t5/ip-telephony-and-phones/activating-closed-or-holiday-greetings-during-business-hours/td-p/2460502
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Hey, Thanks for your email. I’m not in the office and am on a family vacation. I assure you that all your emails will be answered as soon as I return to the office on [date]. Kind regards.
Literally just “Please note that (date) is a public holiday in (country). I will not be checking my inbox until (next working day).”