Same. All you need to know is I am not available and you are not going to hear from me until such and such date and contact so and so if you need something sooner.
(If you have certain projects you cover list project name and the person covering you).
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I do this, too, especially if I’m out for longer than a day or two. I like giving myself a bit of breathing room to dig out of the inbox.
Okay. Before you go into fancyland or funnyland about how you're in the woods protecting yourself against bears, remember Rule 1! Make sure you have all the pertinent details in your out of office message.
I’d be happier getting this than one of the out-of-office messages that provides waayyy too much detail — “I’m at home nursing an unhappy stomach, hope to be in tomorrow, but meanwhile am resting and checking email in between bathroom runs,” etc.
If you require immediate assistance in my absence, please contact John on 0912345678 or [email protected]. He will be available to deal with your inquiry.
I am currently on my annual leave and will return to the office on *date*. If your request is urgent, please contact my colleague *name* at *email* or *phone*.
Proof that some people just Don’t Get It: in response to my out of office voicemail message directing callers to contact my co-worker for anything urgent, a woman left the following message on MY voicemail: “Co-worker, I am having this issue, blah, blah, blah. Please call me at X.” Yeah, I–not co-worker–got the message a week later when I returned.
And while it may seem like a simple thing, if your out-of-office message is unclear or incomplete, it can cause problems while you’re out and when you return.
A literary agent I follow told the story of a long argument her autoreply had with a would-be author. She’d set up the outbound email while out of town and apparently an author who queried her with his book took offense to it. He replied back in frustration that he didn’t get a personal response. Her autoreply sent back another automated message, which he then in increasing anger kept responding to.
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There is simply no better way to engage your clients about different aspects of your brand other than using an auto-text to sufficiently keep them on the know.
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Here’s my OOO nightmare: when I was a graduate intern a few years ago, there was a volunteer with severe, marginally treated mental health concerns. Her behavior toward me was inappropriate to the point that my school assisted me with a safety plan. I obviously blocked her on everything I could think of. Unfortunately while I was on winter break she emailed my agency address from an account no one knew about, got my OOO message, assumed it meant I was open to communicating again, and proceeded to have a monthlong meltdown in my inbox when I didn’t respond. To this day I am grateful for my city’s utter lack of public transit, which prevented her from trying to find my home and family.
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