Under the customization option, you can configure the pre-chat form to create personalized offline messages. You can clearly mention the business hours and ask customers to fill up the form with the relevant sales or support query. Inform them that your support representative will be connecting with them at the earliest to sort out the issue.
Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
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In addition to existing holiday pay, UToledo will provide enough additional paid days off to eligible employees, as indicated in the schedule below. For additional details, please review the Official UToledo Winter Break Policy.
An out of office message is basically a quality of life feature both for you and your business contacts. By warning your clients that you won’t be able to reply to their message right away you save the time they might have wasted on follow ups. You also won’t lose prospects who might’ve believed that you’re ignoring their request otherwise.
“Through this mail, I send holiday greetings for the Symantec office and the employees of the office for a superb holiday season. I wish you all have much fun filled moments and adventures during the holiday period. Have a happy holiday.”
Feel free to share some examples of auto-reply messages that you have used or such that you’ve received. Include those in the comments below, and we can have a chat.
OMG. When I was in college, my mom got me a summer job at her office. All I did was send faxes, get faxes back, and put dates in a spreadsheet.
I only set my out of office if I’m going to be gone for more than one full day. Like, right now I don’t bother if I’m going to be out for one day, because in general the people who email me either know I’m out for a day or are unfazed by waiting 24 hours for a response. The last time I went out of office for a week, I came back to about 65 emails, 9 of which would have actually required my attention when I weeded through them. If I got a higher email volume, I’d do for a single day though.
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Apologies, but I am currently knee deep in sushi and shrines on the other side of the world in Japan. I will be back to the usual tea and crumpets when I return to the office on [DAY OF WEEK], [DATE]. If you have an urgent query about [BUSINESS] before then, please don’t hesitate to contact [NAME] in my absence. [EMAIL]. Thanks so much.
Note: If you don’t see Automatic Replies, use Rules and Alerts to set up your out-of-office message.
15. "This is Bond. James Bond. Okay, it's really [your last name]. [Your first name] [your last name]. I'll get back to you as soon as I'm done helping M16 save the world — which will probably be tomorrow at the latest. Have a good day."
Witty and funny out of office messages are great, but check out how New York Times' VP of Operations, Erin Grau, uses her out of office response for parental leave as a teachable moment. That's a powerful message about something she feels passionate and connected to.
Before each holiday or irregular business day that your office will be closed, follow this checklist to ensure your excellent customer service continues and your business remains safe throughout the closure.
Let them know that while you’re not technically OOO, you aren’t operating at typical capacity.
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Of course I’ll still be glad to hear from you – try me at this email: [insert email].