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14. "Hello, you've reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, 'achieve 40% growth through streamlining HR operations'] and are unable to take your call. Please leave your name, company, and phone number and we'll give you a call back ASAP. Thank you!"

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8. Office Closed for Thanksgiving. This is a great template to use for Thanksgiving holidays. Hi (specify the Name field id), Our office will remain closed until the end of this week for Thanksgiving Holidays.
Thanks for your email. I’m currently on holiday with my family for the first time in what seems like forever. For urgent matters, [NAME] will help you. She doesn’t have a cape, but she is basically Superwoman. See you real soon. .

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I’m guilty of the “pre-vacation warmip” email…but I send it on Wednesday so Last-minute Louie can contact me before I go out on Friday. (And it’s not all-office!)
Therefore, if your email truly is urgent and you need a response while I’m on vacation, please forwarded it to my personal email [email] and I’ll try to respond to it promptly. If you think someone else at [company] might be able to help you, please contact [name] at [email] or [phone], and they’ll try to point you in the right direction. Otherwise, I’ll respond when I return.

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If your email truly is urgent and you need a response while I’m on vacation, please resend it to [email protected] and I’ll try to respond to it promptly.
Same, and I leave this template in my settings so all I have to do is change the date. Simple, to the point, and no one can say they didn’t know what to do while I was out.

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Over Twitter DMs, one woman sent me her OOO messages from when she was diagnosed with breast cancer. The messages — composed while she was undergoing chemotherapy treatments and recovering from surgery — were detailed and unique. They offered touches of humor, honesty, details about her treatment schedules and set expectations for others trying to reach her. She offered alternative contact options for potential emailers to make sure urgent requests didn’t fall through the cracks but offered a dose or reality as well. I particularly appreciated this line:

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Your email has been received and I’ll get back to you as soon as I get back to my home office. Now, how do I turn off this Alexa thing? 18. “The doorbell just rang. It’s the UPS driver. He’s loading me onto the truck.”

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    If you need assistance during this time, one of my team members will be able to help. They can be contacted at [phone number] Monday-Friday from 8-5.

    That said, I do realize that I can’t just not use my phone at work. I’m surprised she has not been called on it by her coworkers yet!
    “This is MY NAME [from COMPANY] calling about REASON. Call me [by DAY/TIME] at (844) 387-6962 [pause, then repeat the number very slowly] that’s eight four four… three, eight, seven… six, nine, six, two.”

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    Zendesk Chat AlternativeOlark AlternativeLiveChat Alternative Co-Browsing By Code Contact: Singapore: (+65) 3159 1103, UK: (+44) 1217 900471, USA: (+1) 7472 19 2143 WhatsApp icon (+65) 97864126 [email protected] 20 Shares 5 Facebook 2 Twitter 5 LinkedIn 8 Email More Networks

    Please note that all queries and orders posted at least [X] days before [starting date of the holidays] or during holidays will be processed immediately once we are back at the store.
    An out of office message could become an opportunity to connect with your client on a more personal level. Consider sharing something about yourself that they might not have known about while working with you.

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    Don’t let my absence keep you from missing out on the latest updates. Follow us on *Facebook / *Twitter/ *LinkedIn / *Instagram. You will love our GIFs on Twitter, trust me.

    If you are re-using the existing message from the past, make sure you update the dates so that your clients know when you will be available again. For a general out-of-office message, it is vital to include the office timings.
    On the iPhone, you have the option to activate DND mode in different ways. The “Automatic Mode” and “When Connected to Car Bluetooth” will take care of while driving.

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    Thanks for reaching out. Unfortunately, I’m out of the office from [day/month] to [day/month] with limited/ no access to email. If your question can wait, I’ll be responding to any emails I miss when I return. If not, contact [Name] at [email] or [phone] and he/she will take care of your request.

    The kicker is that they all get back on August 1st and are mad that their projects haven’t moved forward.
    Best of luck in the new job.Best of luck with your exams.All the best for the future.

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You can set the ‘favourites’ phone calls to pass through the DND but does this also apply to their text messages or only their phone calls?

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One nice compromise I’ve seen is that some people add upcoming PTO to their email signature for a week or two beforehand. That way the people you’re working with right then get a heads up without needing to spam everyone with the information.

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