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To remind us – as if we needed reminding, as we vainly strive for ‘inbox zero’ – of just what a time drain email has become, Kay Woodward, UK-based author of What Would She Do?, has wryly channelled one of her book’s real-life heroines, Emmeline Pankhurst (and Pankhurst’s movement’s motto) in her OOO. “Deeds, not emails. That’s what the Suffragettes need. And let’s face it, I’m probably in prison anyway, so couldn’t reply even if I wanted to.”

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Automated reply messages are predefined responses used to communicate with customers across specific scenarios and keep information transparent. It helps customers to understand what is actually happening – whether your agents are busy, out of the office, or on holidays.
I have traded a white Christmas, bulky sweaters, and hot chocolate for sandy beaches, sun tan lotion, and margaritas… and yes you guessed it I’m out of the office. .

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A. A limited crew will be available to clear walks and surface lots should there be severe weather during this time to help ensure the safety of those few individuals who must be on campus. However, these services will be limited and campus-wide plowing and maintenance will not be done to the full extent as when offices are open and classes are in session.
Anybody that might need me that quickly should have access to my calendar and can see I’m in a meeting. Anybody that can’t see my calendar shouldn’t expect a reply in an hour unless I’d said I’d be available or something.

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Oh, that’s maddening. I just checked Outlook, and it doesn’t look like you can set up a rule not to send OOO replies to a particular person, but you can reply with a template. I wonder if sending just your boss a message that says “Hi boss, this is an automated reply that I set up a rule to send. I’m really out of the office and I really didn’t see this message. See you when I get back on Monday!” or whatever. Probably won’t help, but might be fun.

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That advice Reynolds jokily shared in fact goes directly against a recent article in the Harvard Business Review. Short, sure, and sweet, why not? But ruling out the personal and the emotional? Think again, because those are the very ingredients that can help your correspondents feel more connected to you. Colour your OOO with a dash of personal information – how about saying where you’re off to and why – and you’ve a ready-made conversation starter for the next time your paths cross.

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Give complete details of the person they can contact if there is an urgency. If you are in charge of multiple departments, you can add more people along with their expertise area so that customers know who they should reach.

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    Hi, I’ll be out of the office until [MM/DD]. I will probably see your message because I don’t know how to relax. I will likely respond if I feel that I need to help in any way.

    Listen, who doesn’t love a little furry animal friend? If you want to put a smile on your colleague’s face then why not include a cute little GIF or photograph of some adorable animals. Go on, brighten their day.
    This one’s for all the marketing/sales buffs. Turn your vacation responder into a lead generation tool and collect leads even while you’re away! Hi there, Thanks for your email. I’m currently out-of-office until [date] with limited access to email. If your request is urgent, please contact [name] at [email] or [phone]. In the meantime, did you know that we have a weekly newsletter? Step right up for a weekly dose of all your favorite content from us, delivered right to your inbox. Don’t miss out on the good stuff! Sign up for our newsletter here: [link] I’ll be sure to get back to you as soon as I’m back on [date]. Appreciate your patience! Thanks,

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    If you have a main email that customers use, set the email out of office message to reflect when you will return and if it is an emergency who they can reach.

    I’m guessing that this comment was gratuitously cruel on purpose just for the lulz, but I’ll give it a serious response anyway:
    My outgoing voicemail message says “Please don’t leave me a voicemail, send me an email instead”

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    That’s so weird! Email is the correct way to reach a teleworking person, that’s the worst place for an OOO message. Stick an OOO sign on your physical office door, by all means!

    This is the dream. If I could do this, I would! I hate voicemails (and the phone in general) so, so much!
    This is hilarious. I always read those kinds of efficiency hacks and think “wow, I wish I had the kind of job that let me set hard, weird boundaries for myself that inconvenience everyone else,” and now I learn that I apparently could have just asserted it without it being appropriate at all.

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    We promise the world will not end while our offices are closed and encourage you cherish this time with your families and friends!

    I dunno, this is one of those areas I feel like people overanalyze. Like, yes, there are definitely some away messages that make me raise an eyebrow and I really don’t want anyone’s medical history. I’m not a huge fan of the one from the LW cause it’s a bit cutesy and takes too long to get to the point — I prefer short and sweet. But some people also just…struggle with how to put together an away message and copy what their boss does. Or they’re like me — I need a message that works for clients as well, so mine needs to be a little more formal, even if my office isn’t.
    Literally just “Please note that (date) is a public holiday in (country). I will not be checking my inbox until (next working day).”

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Whether it’s a fully-blown holiday, or just a few days away that’s at the forefront of your mind – tying up loose ends at work should never be overlooked. Aside from delegating your workload while you’re away, this also means setting up an out of office email.

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Come Christmas time, there’s nothing quite like tidying up your desk, shamefully closing your 50 Chrome tabs, and switching on your out-of-office responder for the holidays.

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That makes sense. I normally say “Hi, I am out of the office on DATES. If you need to reach someone…….” or whatever.

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