Providing estimated time to customers for getting responses is the first and foremost best practice to be followed by businesses. Usually, when customers know what the wait duration is, they are not very frustrated. Hence, setting clear expectations is crucial for delivering excellent service.
Here’s my pet peeve: OOOs that specifically state the person “won’t have access to email.” It contributes to this pervasive idea that an employee who might technically be ABLE to check her work email while OOO better have a damn good reason why she won’t be doing so. Which calls back to the reason someone’s OOO is no one else’s business. Whether you’re OOO because you’re on your honeymoon, having your gall bladder removed, or robbing a bank, OOO should automatically imply unavailability for work stuff. Full stop.
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Nowadays, it’s getting increasingly more frequent for criminals to use the information we share to their own advantage. They could even use that information to break into a home or an office.
Whereas the 11th of November 1918, marked the cessation of the most destructive, sanguinary, and far reaching war in human annals and the resumption by the people of the United States of peaceful relations with other nations, which we hope may never again be severed, and
Q. Are there any departments or clinics on the Health Science Campus that will be closed during winter break?
Thank you again for being the best team one could ask for. Your energy and persistence has driven our company to new heights, and we greatly appreciate it.
You Need A Better Out Of Office MessageWe don't need professional politeness. We need honesty.
Please note that I will be completely disconnected from email and will not be checking messages until I return. So, if you need urgent assistance, please send an email to [Contact Name] at [contact email].
I’ve heard “please respond at *your* earliest convenience,” but never the other way around.
Don’t stress about what to say in your out-of-office messages. Keep it simple, concise, and the people reaching out to you will know exactly what to do or when they’ll hear from you. And, most importantly, enjoy your time off! By Erin Ollila / May 16th, 2021 / Categories: Professional Development / Tags: holidays, out-of-office, time off, vacation, work, work from home, work life balance
But I'm someone who has co-workers in almost every time zone, on almost every continent, and in almost every geographic region, and I simply can't imagine using most of these examples with co-workers in, say, South Korea or Japan or Nicaragua. Like, the account manager who reaches out to me for help accessing a particular system in Seoul doesn't need my personal story about why I'm taking time off and all the fun (or, for that matter, not fun) things that I'll be doing — they need help gaining access to [system] in order to complete the job tasks that have been assigned to them. If I am not available to help them, they need to know who can, and if there just *isn't* anyone else who can perform this task, they need to know when I will be able to.
She’s been with our org for 32 years, haha. And our departmental email policy for the last at least eight of them has been “check your email at least twice a day.” Definitely no expectations of a 15 minute turnaround.
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I’m with you. It comes across as a bit scold-y, like chastising someone for emailing while you’re out and treating them as if their issues aren’t important.
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A new survey undertaken by YouGOV of 1,000 Britain-based office workers has revealed that 30% of employees believe their workspaces are outdated and uninspiring.