12) The email server is unable to verify your server connection. Your message has not been delivered. Please restart your computer and try sending again.
Agreed! A bit of warmth is fine, sure, but it’s not the place for chattiness — that’s for talking to an actual person. I want an OOO message to tell me that the person is out, when they’ll be back, and who I should contact in the meantime if need be. No objections to multiple options there, whether it’s “X for llama grooming issues and Y for llama tea parties” or “X for routine questions, Y if it’s urgent, Z if it’s an emergency,” but I want to be able to absorb the useful info quickly and move on.
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Yep. I work with people all over the US so I have no idea who is at home or actually in the office.
Thankfully, there’s a way to respond swiftly to all incoming texts without needing to jump onto your computer or phone. The answer is simple—automated text messages.
Here’s my OOO nightmare: when I was a graduate intern a few years ago, there was a volunteer with severe, marginally treated mental health concerns. Her behavior toward me was inappropriate to the point that my school assisted me with a safety plan. I obviously blocked her on everything I could think of. Unfortunately while I was on winter break she emailed my agency address from an account no one knew about, got my OOO message, assumed it meant I was open to communicating again, and proceeded to have a monthlong meltdown in my inbox when I didn’t respond. To this day I am grateful for my city’s utter lack of public transit, which prevented her from trying to find my home and family.
I had a coworker that (pre-covid) had an out of office set up any time she worked from home. She didn’t operate any differently than when she was in the office, and there wasn’t any information in the message, just “FYI I’m wfh today”. It was weird to keep getting those messages, since her working from home had zero effect on your correspondence with her.
People often forget the power of an out of office message. One could even start their own language, as shown below:
If you’re taking a sick leave, make them emphasize by describing how annoying your cold is. If you’re going on an adventure, tell your clients a little bit — just a little bit, don’t be bragging too much — about how excited you are to experience it. This will help build trust with your clients.
I can see how they would annoy given her character at work though. There is something especially cruel about advocating for your boundaries while disrespecting other peoples.
You can use software like AppogeeHR to set up vacation emails that will automatically turn on when you go away for approved leave. You can also create templates of emails to share with your team with a tool like Right Inbox.
*using a professional email marketing solution you can personalize your emails by using your customers’ first name as well as other personalized tokens containing info you have about your customers
Now it's much easier to deliver automated customer support and sales conversions with REVE Chat’s AI powered Chatbot.
Website: https://www.ringcentral.com/us/en/blog/tuesday-tip-set-up-a-custom-holiday-announcement/
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Wow- that is rude of her. If you have a phone, you should have voicemail! It’s unprofessional (or at least inconsiderate) to have a mode of contact that just says “sorry, I know you already contacted me, but I want you to contact me again a different way”. Especially if she’s out of the office it doesn’t make sense to turn it off. The entire point of voicemail is so you can listen to the messages when you return…
A client rings to tell you your out-of-office message has a typo in it, or, worse, is mind-numbingly boring. Suddenly you’re wrenched out of holiday mode and back into the throes of work, weeping as you log back into your email server to change your response as your shandy grows warm and flat.