Whether you’re off sick, away on training or somewhere blissfully sunny, you’ll need to set-up your ‘Out of Office’ auto-reply. Most people tend to go with the boring and basic formula of apologies and redirection to someone else who might be able to help. We’ve scoured the internet and gathered 10 of our favourite responses. After reading these, you might rethink your own!
Those of us who are back in the office haven’t bothered plugging most of the phones back in. We aren’t in roles where we get phone calls, those people are still mostly WFH. There is one persistant caller who does not seem to comprehend ‘X is working from home – please email them’, but that’s the only call we ever get.
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11) Thank you for your email. Your credit card has been charged $5.99 for the first ten words and $1.99 for each additional word in your message.
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Thanks for your email. I’ll be away from the office until [DATE] and will respond as soon as I can. For all support requests/needs, please reach out to [EMAIL] and one of my colleagues will be happy to assist you. If you’re interested in signing up for [PRODUCT], feel free to reach out to my manager [NAME] at [EMAIL]. You can learn more about [COMPANY NAME] presence here. Don’t forget to smile!
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It isn’t hard to write an out of office message. And it’s less important than learning how to write a great follow up or understanding what makes a killer subject line. But that’s just the reason why a lot of people usually underestimate what an out of office message can achieve.
Option 2: Get help sooner. If you answered yes to the above question, don’t wait. I have a team of competent humans who look out for me and one another. They can help you too. Work with (insert names here) accordingly. If you need help with scheduling, cut straight to my assistant.
There are two ways to send automatic out-of-office replies. The way you use depends on the type of email account you have.
A thing my employer does is when someone leaves, they just shutoff the email. So someone goes to the trouble of writing an out of office explaining that they have retired or accepted a job somewhere else and where someone can go for help and IT just nukes the email address 24 hours after the person leaves. Then whomever was contacting them has no idea where to turn next. It is a terrible policy.
You’ll find everything you need to set up an out of office message at the very bottom of the ‘General’ tab there.
Oh heavens no. All I ask of an out of office is that it tells me when the person will be back (if known) and who I can contact in the interim.
Please note that [date], is [holiday name]. The store will be closed all day and will open again at [time] on [date]. We hope you will enjoy the holiday with your family and friends. For those of you who plan to go skiing, please come back safely.
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