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When you share transparent business information and provide alternative ways when the relevant channel is not available, it delivers a delightful service experience.

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Education Details: The following listing of out of office email messages serve as perfect examples to the type of message you can create. I will be away from [date] until [date]. For urgent matters, you can contact [name]. I will be out of the office from [date] until [date]. If …
“some things are MORE important than work” definitely comes off as aggressive to me. “How DARE you email me when I’m doing something MORE IMPORTANT, and for that matter why aren’t YOU spending time with YOUR family?!” .

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Regardless of my general health and hygiene over the silly season, I’ll be back in the office on January 2. 15. “Thank you for your consideration during this festive or not-festive time.”
An old boss had a pet peeve about this so I became very conscious of making sure that I listed out who to contact on what day… before the group email. So it looked something like this:

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I’ll reply to your message promptly when I return. But if you require immediate assistance, please send an email to [Contact Name] at [contact email] in my absence. Out of Office Template #2 For the Person Who Likes to Keep it Friendly, But Professional

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Education Details: If you are planning to head out on vacation or step away from your office for a few days- creating an out of office autoresponder email message is … out of the office email template

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We have some field staff who have out of office replies set up for when they do fieldwork. On one hand it’s nice I guess, but on the other hand, they aren’t dealing with urgent matters only they can handle (they don’t manage projects or deal with clients), so it seems a bit unnecessary? No one has been disciplined for not responding to an email the same day. But maybe I’m just a crabby Gen-Xer, and a client can stand to wait a few hours or until the next day to get an answer from me.

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    For all support requests/needs, please reach out to [email protected] and one of my colleagues will be happy to assist you.
    While the sender waits for your response to their email, take the sting out of your absence by involving them in a holiday survey, like the one below.

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    We are closed on [your business' closed days]. Please leave us a message with your name, number, and any other necessary information, and we will return your call when the office reopens. Thank you for calling." As you can see, this professional voicemail greeting is similar to the absent receptionist greeting but more inclusive.

    Thanks for your email. I’m currently on holiday with my family for the first time in what seems like forever. For urgent matters, [NAME] will help you. She doesn’t have a cape, but she is basically Superwoman. See you real soon.
    Half of the auto-replies I get are for very specific chunks of time. Like, if you are out of the office for three hours I don’t need to know, dude.

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    Happy holidays, and thanks for your email! I’m taking a few days off to spend time with my family and friends so I won’t be answering emails as quickly as usual. (Source: Futureofworking.com) Trying not to laugh at my [relative’s] corny jokes Attempting to explain my career to my [relative] for the 800th time Getting buzzed on too many mugs of eggnog (hey, can you blame me?)

    I agree. I think this one is way too long and comes off as trying to be too cute.
    Mac? Well, he clearly works hard and plays hard. Which is totally on-brand with the vibe that Marriott's Moxy hotels exude. In summary? Points for being young and able to dance the night away. Double (mid-life adult) points for staying on brand while doing so.

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    Even if it’s for a short amount of time, an autoresponder helps you enjoy your time off from work.

    No need to go into great detail that you're traveling to seven different European countries. Simply state whether you're on vacation, at a conference, or on a business trip. This will give the sender a general idea of whether you're be checking your email while you're out. "I'm currently on vacation/at a conference/on a business trip."
    I do this when I’m on personal vacations. When I’m doing field work for research, I do tend to add a statement that I won’t have access to email/phone because I’m doing field work in X location.

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Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3. For a Dial by Name directory, press 4. For our regular business hours, press 5. If you know your party’s extension, please dial it now. For all other inquiries, please stay on the line, and a representative will be happy to assist you. 5. Offering the Operator First

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The OOO: was there ever a less apt acronym? (Ooo? Ugh, more like.) It wouldn’t be so bad if it actually worked when it was your turn to set one up, but unless you happen to live in France, where a worker’s ‘right to disconnect’ is enshrined in law, the twin fears of missed opportunities and the mail mountain that’s piling up in your absence will likely keep you furtively glancing at your in-box.

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Note: Sending automatic replies to anyone outside my organization will send your automatic reply to every email, including newsletters, advertisements, and potentially, junk email. If you want to send automatic replies to those outside your organization, we recommend choosing My contacts only.

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