Keeping It Real. I am currently out of the office on vacation. I know I’m supposed to say that I’ll have limited access to email and won’t be able to respond until I return, but that’s not true.
Written by Braden Becker @BradenBecker
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The ability to schedule your OOO replies was literally the best feature ever to come to Outlook, and it took way too long.
“We will get in touch with you very soon”.“Thank you for reaching out to us”.“Our representative we contact you ASAP”.
I know I’m supposed to say that I’ll have limited access to email and won’t be able to respond until I return — but that’s not true. My blackberry will be with me and I can respond if I need to. And I recognize that I’ll probably need to interrupt my vacation from time to time to deal with something urgent.
I’ve seen similar things with OOO messages where people would update them practically daily. “I’ll be away from my desk from 9-2 with intermittent emails and then on a call from 3:-3:45” and ….dude. We don’t need that much detail every day.
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We also had to reply to any emails we received within 4 hours. Even if we didn’t have an answer.
I like funny OOO – but I am a bad offender regarding these and may slightly overshare. I recently had to be in and out for eye surgery and this was mine:
Out-of-office auto-replies that keep happening over and over on CC’ed email threads.
If your request is urgent, please send your request to [contact name] at [contact email].
Note: For Outlook 2007, to turn off out-of-office replies, select Tools > Out of Office Assistant and uncheck the Send Out of Office auto-replies checkbox.
I usually go with “Hickory, dickory, dock, I’m off the clock. When the clock strikes Tuesday, I’ll be back.”
I once had a coworker who would put up OOOs for absolutely everything, and it irked me to an unreasonable level. Spending the afternoon working with a colleague on a project? OOO. Just returned from vacation and trying to catch up? OOO. A lot of meetings that day? OOO.
3. Delayed response templates. If you are working, but can't reply to emails easily, make this clear in your out of office message. This will easily set a sender's response expectations.