One thing that happens when you regularly send a newsletter out to tens of thousands of people is that you see a lot of automatic Out Of Office (OOO) email responses. The most common one I receive goes something like this: Hi, I’m out of the office until __ and may be slow to respond to email. If it’s an emergency, you can reach me at __ or please contact __. Thanks!
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I am currently out of the office on leave. Sales inquiries should be directed to Gabriela Cruz at 935.555.3455. Customer support matters should be directed to Miranda Trotman at 935.555.9001.
Setting an auto-response email is probably not the first thing on our mind before we jet off on holiday. But if we don’t do it, we risk eroding the trust between ourselves and our customers. It’s important to remember that response time is a non-verbal sign that shows clients and business partners how responsible and professional a company is.
I’ll reply to your message promptly, after I delete the dozen email newsletters about losing weight. If your question or request is not time sensitive, wonderful! If you require immediate assistance, please send contact to [insert name] at [contact email].
And if you suspect that you won’t look through all those emails that cluttered up your inbox while you were on a vacation at all? Be honest about it and tell your prospects to contact you again at a certain date.
Exactly! This may be the type of person who hears a phrase that sounds polite when referring to another, but mangles it and uses it to refer to themself so it becomes the opposite of polite.
I actually stopped changing my VM and out of office right before I left, bc I just did’nt care anymore lol. This was only one of a number of things that this company did that was bonkers.
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OUR TIP: Our prompts configurator helps you find the right voice and also helps you with text suggestions, selection of music and speakers demos. With just a few clicks, you can compile your selection or desired prompt(s) and send it to us https://voxendo.com/audiodemos/text-demos/english/public-holiday/public-holiday-message-demo-ben.mp3 It is often used for Christmas/New Year and Easter. But it can also be used for normal holidays or vacation periods.
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What Should Your Vacation Message Include?A subject, with the dates you leave and returnWho to contact in an emergency (name, email, and phone number)Point of contact for non-urgent inquiries (name, email, and phone number)Keep Your Message Professional
One of my favorite OOO messages I ever received was from a customer who was a barrister or soliciter (not sure the right term for an English lawyer). It said he would be unavailable because he is “on trial.”
Careful. Holiday revelry and debauchery ahead. Proceed with caution (if you dare).
Setting a proper out-of-office email also puts pressure off you when you have limited time to respond to emails outside the office. We will look at a few examples together here:
My snarky colleague sure did in his out-of-office message below. We send thank-you letters in response to holiday gifts, so it's only natural to expect the same gesture in our work inboxes …