Same, and I leave this template in my settings so all I have to do is change the date. Simple, to the point, and no one can say they didn’t know what to do while I was out.
One of our support champions will attend you shortly. You are [number] in the queue. Your wait time will be approximately [minutes]. Thank you. We appreciate your patience.
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My trick though is to leave the out of office on for the first day after I return so folks know to expect delays while I get caught up/triage my inbox. Works for my company.
This email comes from another one of my colleagues. The purpose of this email is to intercept messages during Thanksgiving, and the way in which it does so is, well, with thankfulness.
With all these changes, the simplest tasks come saddled with a lot of extra questions. Take the out-of-office message. Do you really need an out-of-office autoresponse if you haven’t seen an office since March? The simple answer is yes.
If you’re not sure when you’ll return, don’t include dates. Simply direct them to a colleague.
Thanks for your message. I am out of the office today and have limited access to email. If you need immediate assistance, please contact [Name] at [phone number], or you can try me on my cell phone at [phone number].
I’ve run into the “no voicemail” thing at a few businesses where phone was the main mode of contact too, and it was hugely frustrating. You call your doctor to ask about, say, a billing issue, and it turns out they’re closed, but then it just says the office hours and “goodbye *click*”. Seriously? Sorry, /end rant.
IDK, I try to change my OOO if I’m out for a day. It might not be completely necessary, but I’d rather inform people, and it doesn’t happen often enough to be annoying for me.
I will be out of the office starting (Starting Date) through (End Date) returning(Date of Return). If you need immediate assistance during my absence, please contact (Contacts Name) at (Contacts Email Address). Otherwise I will respond to your emails as soon as possible upon my return. Thank you for your message. How do you respond to holiday greetings? "And (also) to you!" You too! Thanks, same to you! Happy New Year to you and yours (when you want to extend the wishes to the other person's family) How do you let clients know you are going on vacation?
Automated text messages can not only serve as response placeholders until you’re back in the office, but they can also be: A first line of contact for customer service inquiries A lead generation toolA promotional channel for your contentAnd so much more!
Once the person reaching out to you realizes you’re gone, they may panic if they have a legitimate need for immediate support. The best way to avoid this is to let your callers (and emailers) know how to find the appropriate help.
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You got this email immediately (classic autoresponder behavior), which means I’m out of office on vacation.
9. Auto Reply Example with Alternative Contact Phone and Email. [Your Greeting] Thank you for your email. Unfortunately, I am out of the office until (Return Date).