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As a matter of courtesy – and to give you the peace of mind needed to be present wherever you are going (either away from the office or on vacation) – you should send each of your clients a simple email to let them know you’ll be away. Below I’ve offered some sample text for to you use as a template. Feel free to make it a TextExpander snippet, Gmail canned response, or whatever. Just use it (or something like it). Please.
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I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is urgent and requires immediate attention, please send an email to [contact name] at [contact email].
Apart from this, try to limit the details you provide in the message. You just need to inform that you are going on a vacation; you need not give the exact plans. Also, refrain from making it funny. It can be easily misinterpreted and leave a wrong impression.
Top of the iceberg though. Oh, and she also works with external contacts, including prospective clients.
I want to know how everyone who works from home is wording their OOOs. Are you saying you’re out of the office? Away from your computer? Have closed the door to your home office?
Problem: Emails sent from an email client, like Microsoft Outlook or Outlook Express, result in... Set up multi-factor authentication for Office 365 users
At one point I considered whether I should advise our freelance writers to warn all their relatives that their lives would be at risk around the time of the writer’s deadline.
My snarky colleague sure did in his out-of-office message below. We send thank-you letters in response to holiday gifts, so it's only natural to expect the same gesture in our work inboxes …
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No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
Leaving an email without a responder can appear unprofessional, lose potential business and, worst of all, make you look like Scrooge!
Hello and thank you for calling, [Company Name], where [state your short company slogan]. If you know the extension of the party you are trying to reach, you may dial it at any time. To speak with a Sales representative, press 1. To reach a Customer Support agent, press 2. To reach our Billing department, press 3. If you would like to know our regular business hours and location, press 4. If you would like to speak with an Operator, press 0, or press 9 to repeat the available options. 2. Basic Customer Inquiry
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Try something like, "For immediate assistance, please contact Boss Name at [email protected]."
They only discovered this AFTER the Christmas rush. Thankfully there were no client meltdowns that year or it could have been a lot worse.