A good voicemail greeting is short and professional, lets people know that you’ll get back to them, and invites callers to continue engaging with a call-to-action. You should also show your personality if you’re in an industry or role that allows that. If your industry is more conservative, however, you’ll want to keep humor and personal touches to a minimum. A greeting Your name Your company A simple explanation for missing the call (e.g. you’re away from the phone or are on holiday) A rough estimate of when you’ll get back to the person An alternative person to reach out to (if you’re out of office) An alternative mode of communication (if you prefer email or text) A call-to-action such as “Leave a message” or “Send me an email at [email protected]”
If the thought of me sight-seeing in Lisbon is making you feel a little blue here is a cat GIF to cheer you up.
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When Amy Spurling, cofounder of the company perks software company Compt, went on vacation, she ended her message with a clear direction about who to contact: “If you need immediate help, please contact [name and email address]. I will be responding to all emails on my return.”
Found it! (Reddit’s own search functionality is garbage, but it’s so easy to google for reddit posts, thankfully)
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I think you talk to person X and ask them to cc you when they are dealing with things sent to them because of your OOO.
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Set a minimum delay for auto-responses. For example, if you set a minimum delay of 1, the eDesk will send the OOO template 1 minute after receiving the customer’s message. If you don’t set a minimum delay, eDesk will auto-respond immediately upon receipt of a message.
Automated text messages can not only serve as response placeholders until you’re back in the office, but they can also be: A first line of contact for customer service inquiries A lead generation toolA promotional channel for your contentAnd so much more!
An out of office email is an automatic response you can set up to be sent when someone tries to get in touch with you whilst you’re away from the office.
This template comes handy if you don’t prefer checking your inbox during the holiday but want to provide your mobile number for urgent inquiry.
Was required to do this at my last job and our script was to say “I’m working from home today. If you need to reach me urgently, call me at (personal/home/cell number).”
If you want people to remember that you’re away, do something humorous or different, suggests Misner. “The normal out of office message that says you’re not available and you’re on vacation is fine, but not memorable,” he says.
So, professionals are expected to use out-of-office email autoresponders whenever they will be out of reach for a fairly long time.
“Hi, Sorry I missed your call/text. I’m currently out of the office and will not be back until Feb 2. My colleague [name] has agreed to respond on my behalf, so feel free to forward the message to [phone] if it is urgent. You can otherwise expect a response from me once I return. Thanks for understanding.”
Like email, business text messaging is a platform that’s always on. But that doesn’t mean you have to be. So sit back, relax, and let the leads begin to manage themselves!
1. Order before [DATE] and have it shipped on time for [holiday name] Ideally, your promotional campaign should have been running for at least a week before the holiday festivity begins.