6. Out of Office Template #6 For the Person Who Likes to Live on the Edge (of HR Protocol) Hello, I’m currently offline for the holidays—which means I’m busy either
A voicemail greeting can be act as a introduction to your company and set the tone for the rest of your company's relationship with a client so it's important to create a voicemail that suits your company's brand. But if you're not sure where to start, we have a few suggestions you can use to get your voicemail going.
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Not a big fan of this overly wordy version, but at least the OOM-writer gives you contact info for the people who might be able to help. My pet peeve is “I am out of the office until the 12th of never” with no indication of who might be able to help. But… we also have people who turn on their out of office while teleworking. WHAT?! You’re working. No one cares from where.
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A retired small town newspaper guy once told me about the first time the publisher went on vacation and left him in charge (this would have been in the 80s). The publisher told him “Don’t call me unless the building burns down, and even then, don’t call me until the fire is out.” Good example of management setting vacation expectations.
Anyone who communicates digitally needs to set up ooms conversely, if you are out for just a day, your contact could reasonably expect a response i am out of the office for the thanksgiving week:
14) You are receiving this automatic notification because I am out of the office. If I was in, chances are you wouldn’t have received anything at all.
They only discovered this AFTER the Christmas rush. Thankfully there were no client meltdowns that year or it could have been a lot worse.
Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours. While this information can be tucked behind a phone menu option, it's best to state it upfront in your after hours recording.
If your request is urgent, don’t sit around. Send your request to [contact’s name] at [contact’s email].
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I also kinda want to sit here with popcorn and read all the shenanigans that are about to roll in.
I work in fundraising for after the standard Im out until X, contact Y in the meantime, I also list ways people can give, since thats my job.
Don’t be afraid to use a pop cultural reference that the audience would recognize. Instead of bemoaning your absence, they’ll have something fun and familiar to laugh at.
Just because you are away, you still have the chance to keep the business going. Let your email work for you, by offering different things that will ultimately increase the chance to attract new customers. Your marketing team will be so grateful!
The appropriate tone depends on the holiday. If you’re closing for Christmas or New Year’s, it’s safe to assume your customers expect you to be festive and maybe even humorous. Conversely, if you’re closed for Veterans’ day, your email should strike a more serious chord. Use our templates and double-check your tone before you hit send.
You have to manually turn on DND mode from Control Panel. The iPhone will start to send the auto-reply to incoming messages and calls.