Right?! If it’s a 3 day retreat, that’s one thing. But not being around for an hour or two shouldn’t be any kind of BIG DEAL.
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To create a new OOO template from scratch, go to Settings → Smart Tools → Templates, click + Add Template, and select Out-of-Office from the menu.
Humans are, by nature, social creatures—but that doesn't always mean that being social is enjoyable. Here are the 4 kinds of communicators and how to speak with them effectively.
I have a coworker that purposely leaves them on the first day that she’s back in the office (even though it said she would be back today) because she thinks it signals that she’s still unavailable (while she needs some time to catch up.) I think it’s a bit confusing. I personally would feel weird doing it because it seems like I just never came back from vacation.
To create a new OOO template from scratch, go to Settings → Smart Tools → Templates, click + Add Template, and select Out-of-Office from the menu.
There’s a term that we like to use around here called “snowbirds,” which is used to describe those who once resided in the northern part of the U.S., only to flee to warmer parts of the country during the winter.
I’ll be back in the office on August 7th and if all of the stars are in alignment, I’ll respond to this email before Labor Day.
One of our support champions will attend you shortly. You are [number] in the queue. Your wait time will be approximately [minutes]. Thank you. We appreciate your patience.
Whatever style you may ultimately decide to adopt, each of these emails should feature these essential elements: Precise reference to the period in which you will be away, as the receiver will want to know when they can reach you again. Inform your correspondent about the date by which they can expect to receive a response to the email they send you during the holiday season. Indication that your will reply to the email when they return. Check Out these examples:
I’ll be on maternity leave from [DATE] until [DATE]. For general inquiries about [DEPARTMENT/ROLE], please email [CONTACT NAME]. If this isn’t time sensitive, feel free to resend this email in [MONTH] once I’m regularly checking emails again. All the best.
Physical security is just as important as managing your technology when you are gone for the holidays. Take these key steps to ensure that your office is indeed locked up tight. Make sure no keys are left sitting out where they are easy to see or access. Check with security to make sure that they have keys to get in the building. Check security systems and cameras to be sure that they are fully functional. Make sure that the security system is sending a notification to someone who is actually in town for the holidays, not a manager who is going to be across the country! Lock up desks and filing cabinets, especially those that contain sensitive information. Place all keys in a safe location. Check doors and windows to be sure that they are locked. Review your incident response plan. Do you have a plan for how to respond when everyone is out of the office? This can include everything from a hacker going after your data to a physical emergency at the office.
Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
From the familiar to the more unexpected, peruse some of the different uses for automated text replies.
When one of my colleagues is out of the office, he doesn't mess around. In fact, he's turned his auto-responses into a running series of commentary from fictional cartoon character Troy McClure.
I, in turn, will cheer you up with some sunny photos of this great place where I’m staying.
Coworkers, clients, and subscribers typically expect fast responses and solutions to their problems, particularly from people working in customer service, marketing, and communications jobs. Out of office messages provide them with a polite, concise, and professional explanation of why you cannot respond right away. You can provide an OOO message if you are gone for one day, one week, or several months.