You cannot be sure how quickly your colleagues will respond to messages when you are absent, so avoid promising any instant assistance. Moreover, ensure you take permission from your co-workers before giving their details in the message. They might be too busy to substitute.
Just say you’re away from your desk! Or if you’re out for more than a day, just say you’re “away” until XYZ date.
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As more people are vaccinated and free to live a more normal life again, vacation plans, trip pictures and conference hashtags will flood social media sites. Phone calls and emails to colleagues will be met with out of office (OOO) messages. You might feel happy for that person, or maybe a little jealous that they are getting away. You should also feel concerned for their security well-being.
Here are some examples of effective text for out of office messages you can use to keep your clients notified of your absence and unavailability during a holiday.
On the iPhone, you have the option to activate DND mode in different ways. The “Automatic Mode” and “When Connected to Car Bluetooth” will take care of while driving.
“Greetings. I’m away on holidays for a week and unable to respond to your call/message. I will return to the office on Jan. 20 and respond to you at the earliest. Hope to talk to you soon.”
5. Provide Your Mobile Number. This template comes handy if you don’t prefer checking your inbox during the holiday but want to provide your mobile number for urgent inquiry.
I will be away from (Date) until (Return Date). For urgent matters, you can contact (Contact Person).
After I tweeted this example, dozens of people sent me examples of OOO messages they’d set or particularly good examples they’d seen in the wild. One example from a boss (via a TikTok) who offers emailers a decision tree of sorts. “Option 1.) Wait it out. Ask yourself, ‘is this urgent and important?’ If not, take a beat…you and I will be better off with this expectation set now,” the email begins. This one stands out because it’s extremely detailed, manages expectations and also offers who to contact in different situations. It models good behavior of taking time off, but also gives the original sender a variety of option. Most importantly, the responder forces the original sender to assess whether this is actually an urgent request.
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Holiday Closures. Thank you for calling [Agency Name]; we are currently closed in observance of [holiday name]. We will return on [Date] at [Time]. If you would like to reach our Dial by Name Directory, please press 1. To leave a voicemail, please press 2. A representative will contact you upon our return. To repeat this menu, please press the
I do typically come back to hundreds of emails, and I prioritize what to read – things from my boss/leadership are first, followed by communication from my direct reports. I also sort them by conversation thread and read the end of them first, which reduces the burden.
If your request is urgent, don’t sit around. Send your request to [contact’s name] at [contact’s email].
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How to Format the Closing and Include Your Signature. Always remember to follow up the close with a comma, as in the examples below. Your typed name will go after the complimentary close. If you are sending a hard copy letter, leave four lines of space between the closing and your typed name. When you print out the letter, this will give you
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."