Every November without fail, when I take a week off for deer season, I start my OOO with “GONE HUNTIN’!”
Mary Stein has been working as a writer and editor for Host Agency Reviews since 2016. She loves supporting travel advisors on their entrepreneurial journey and is inspired by their passion, tenacity, and creativity. Mary is also a mom, dog lover, fiction writer, hiker, and a Great British Bake Off superfan. Join 13,858 agents and sign up for our monthly newsletter to have articles written just for home-based travel agents delivered straight to your inbox! Ew, Legal Privacy Policy Blog Disclaimer (Featuring Ryan Gosling) Terms of Service If you'd like to view the site without cookies or want to know more, read our Privacy Policy.
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Dear Customer, Thank you for your email Inquiry, Our office closed is closed celebrating [HOLIDAY]. We will not be able to respond to your email until [date]. Apologize for the delay. We wish you a wonderful holiday season. Best regards.
I meant email. The phone calls were similar, but a whole other problem. Your overdue notice? Did you discuss it with Head of Circulation (who knew the background)? No? Let me transfer you.
“I’m offline and have sporadic access to email until X date. For urgent matters contact Colleagues A and B. For true work related emergencies you can call me at Cell Number”
“Depending on your company culture or your potential audience, you can craft a professional message or take a funny, creative approach,” according to Indeed.com.
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1.) Benvenuti alla John Doe. La nostra linea telefonica diretta non è attiva durante le vacanze. Potete trovare i nostri orari d’ufficio sul nostro sito web a: www.johndoe.de – Grazie per la fiducia accordataci. Auguriamo a voi e ai vostri cari buone vacanze, e felice anno nuovo.
My favorite was one the one that said “I am out of the office and don’t plan on ever returning.”
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1.) Welcome to John Doe. Our telephone hotline is not occupied over the holidays. Our office hours can be found on our website at www.joendoe.de - Thank you for your confidence. We wish you and your loved ones happy holidays and a happy new year.
Including even a passing reference stating that your customer’s email is important to you shows your appreciation for the message that you are currently unable to respond to.
5. Internal out of office reply template. An internal reply can use slightly more informal language but should not be too casual. Remember that any employee, including management, will be able to see this auto response if they email you.
Front makes it easy to save vacation responders and turn them on and off. If you're not on Front (yet!) here's how to save one in Gmail or Outlook. Then just copy your message into your vacation responder, rest assured your emails will get a response, and hit that glorious "Sign out" button.
Email is one of the top tools for business communication. People expect swift responses to their requests. If this expectation will not be met because you are away from your desk, your client or colleague needs to know.
I used to hire a lot (hundreds) of freelance writers who would each be given a deadline by which their particular project was due. As these were large projects, they typically would have several months to complete them. I soon discovered that a significant number of freelancers (at least 25% if I’m remembering correctly) would email a couple of days before their assignment was due to report the sad news that they would be missing their deadline because “someone close to [them] had just died”.
The main goal of an auto-respond email is to ensure clarity of communication expectations and offer appropriate alternatives.