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The plan B is to send it again when they’re back though. I think there are a lot of situations where I emailed them and someone else from the start and someone else answered, or I found someone else in the 2 months span until they’re back, or did it myself, or it’s too late to help…. So it does help them avoid following up on things that don’t need following up on.
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At my old job we had a short script for our voice mail messages including whether we were in the office or out of the office. We were specifically told not to say why we were out of the office for personal privacy and protection reasons. However, an exception was soon made–for jury duty. Callers were getting freaked out when they got the message “I’m out of the office and don’t know when I will return.” They would be worried about the person they were calling and worried about whether or not they would be able to get the info they needed. So if on jury duty we would say, “I’m out of the office on jury duty and don’t know when I will return.”
Set a minimum delay for auto-responses. For example, if you set a minimum delay of 1, the eDesk will send the OOO template 1 minute after receiving the customer’s message. If you don’t set a minimum delay, eDesk will auto-respond immediately upon receipt of a message.
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This is a general notice informing you of the absence of [NAME] until [MM/DD]. [NAME] has chosen to exercise his right to partake in the traditions of a certain holiday which may or may not be a denominational or non-denominational.
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If you’re an events-based business, use your out of office auto-reply as a way to promote your upcoming conferences, sessions, and speakers! Jason here, thanks for reaching out to ThinkTank! I’m currently at a speaking event in Chicago. Find out if I’ll be coming to your city here https://txt.st/PQB
I am on annual leave until [DD/MM/YY]. I will allow each sender one email and if you send me multiple emails, I will randomly delete your emails until there is only one remaining. Choose wisely.
I apologise for this blunt email, yet feel I must warn customers and shareholders to divest yourself of any interests you hold in this company as the **** is about to hit the fan.
On behalf of all people who have trouble typing on the miniature keyboards, my apologies :)
They only discovered this AFTER the Christmas rush. Thankfully there were no client meltdowns that year or it could have been a lot worse.
Hello, and thanks for your email! If you’re getting this message, it means I’m taking my annual two-week creative sabbatical—working on personal projects that inspire me, so that I can return to work full of fresh ideas for my clients, like you! I’ll respond to your note once I return to the office on [DATE]. In the meantime, here’s a question: What inspires you? Do that, today.
My department still doesn’t allow us to send OOO auto-replies to external recipients because of one incident years ago (a customer tried to contact a sales rep about an urgent order, got the rep’s auto-reply, and in their ensuing panic, somehow got escalated all the way up to the company president). Any external emails we get are auto-forwarded to a centralized mailbox and (ostensibly) handled by another rep while we are out. It bothers me to know that my external contacts won’t get a reponse from me while I’m out and may think I’m just ignoring them.
Education Details: An out of office message is a compact text that conveys the most important facts: How long you’ll be unreachable, when your contacts can expect an answer, (optionally) the reason for the absence, and, if necessary, a personal note. A referral to another email address, e.g. to one of your colleagues, is often helpful or even necessary.