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Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1. For more information about [Company Name], press 2. If you are an existing customer, please press 3. For billing questions, press 4. To repeat menu options, press 9. For all other inquiries, press 0. 3. Language Options

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Oh heavens no. All I ask of an out of office is that it tells me when the person will be back (if known) and who I can contact in the interim.
An out of office message is basically a quality of life feature both for you and your business contacts. By warning your clients that you won’t be able to reply to their message right away you save the time they might have wasted on follow ups. You also won’t lose prospects who might’ve believed that you’re ignoring their request otherwise. .

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I agree about the out of office reply. Made me laugh. Given that I work a high stress job, I can always use some laughter, so I actually don’t mind it.
I know I’m supposed to say that I’ll have limited access to email and won’t be able to respond until I return — but that’s not true. My blackberry will be with me and I can respond if I need to. And I recognize that I’ll probably need to interrupt my vacation from time to time to deal with something urgent.

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The problem with that is people just don’t look at your signature. Whereas they are reasonably likely to notice the OOO message in the email subject header.
Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3. For a Dial by Name directory, press 4. For our regular business hours, press 5. If you know your party’s extension, please dial it now. For all other inquiries, please stay on the line, and a representative will be happy to assist you. 5. Offering the Operator First

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Otherwise, all hands will be back on deck upon my return on Thursday 5th September and I will reply to your email at the earliest convenience. The single biggest day of the year for calling in sick tends to fall during the festive period; more people were too ill to work on Monday 10 December than any other day last year. (Whosoff.com, 2019) December is the most popular month of the year for authorised absences, as many employees are using up their remaining holiday entitlement. (Whosoff.com, 2019)

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We’ve gone into lockdown in my state again, and one of my colleagues (events) has put the following as her out of office: Thank you for your message, I am working however there may be a delayed response as we manage our current events that have been affected by the recent XXXXXX Lockdown. I will respond to your request as soon as I am able. If the matter is time sensitive that can not wait please contact me on my mobile:

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    I usually put my boss in my OOO, because if something is so urgent that it needs to be delegated RIGHT NOW then it’s urgent enough that my boss should know about it, and he’s also in the best position to know who on the team to delegate it to based on everyone’s workloads and what can be dropped. But the most likely result is that whoever is emailing me either waits for me to get back because it’s not that urgent or goes to the next/backup person based on our central documentation about who to contact for particular issues.

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    As your email will not be forwarded, please contact in the meantime my colleague, Mary, 0912345678, [email protected].

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    The science fiction writer John Scalzi says “The failure mode of clever is asshole,” which seems to apply here.

    You got this email immediately (classic autoresponder behavior), which means I’m out of office on vacation.
    Thank you for your email. I will be out of the office from mm/dd to mm/dd and will have limited access to email / will not have access to email. If this is urgent, please contact [NAME] at [EMAIL] or [PHONE]. I will do my best to respond promptly to your email when I return on mm/dd. Why is out of office message important?

  • what should i put as my voicemail greeting

    I had a peer whose auto-reply included “I will respond at my earliest convenience.” Along with other personality traits, this grated on me like nothing else. It was oddly formal for our organization and always came across as “I’ll get back to you when I feel like it.” My advising team, especially during peak times, has auto replies that sets reply expectations. With each person doing about 300 students, it makes sense even though I don’t love it.

    “No! I'm adamant that when you're out of the office and away from work, you should be out of the office,” Sullivan says. “We all need time to rest and recover, and to be human beings instead of workers. Anything that needs to be handled at work can be done by someone else, or can wait until your return.”
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  • how to write an out of office message when you leave a company

    Thank You for being the Prince of Peace, and I ask You for that supernatural peace to reign in our hearts. Thank You for the simple but life-changing message of Your love for us. In Jesus' Name,...

    Most awkward/painful one I ever saw was a former co-worker. ~10 years ago when he left on paternity leave, he said as much in his out of office. The baby was stillborn. It stayed up for the month or so until he returned. Those of us in the same office of course knew the situation, but we regularly communicated directly with multiple offices in different states and countries. The very first time I saw it I was overcome with dread about how many congratulations he would receive and have to tell the story to. I was much younger and afraid to rock the boat then, but I think now I would push his manager and IT to use their ability to access his account and change it.
    Website: https://www.snaprecordings.com/blog/preparing-your-business-messaging-for-covid-19-impact

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Again, be as specific as possible and provide as much detail as possible on how they can get their questions answered or problems resolved. This will ensure you come back to fewer fires and headaches.

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The ability to schedule your OOO replies was literally the best feature ever to come to Outlook, and it took way too long.

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Thank you for your message, which has been added to a queuing system. You are currently in 352nd place and can expect to receive a reply in approximately 19 weeks.

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Readers, what do you like and hate in out-of-offices replies? Any stories of particularly off-key ones?

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