I’ve run into the “no voicemail” thing at a few businesses where phone was the main mode of contact too, and it was hugely frustrating. You call your doctor to ask about, say, a billing issue, and it turns out they’re closed, but then it just says the office hours and “goodbye *click*”. Seriously? Sorry, /end rant.
I have a confession to make: I haven't recorded a new voicemail greeting in nearly a decade. Since then, I've (hopefully) become more articulate, poised, and self-assured. But hear my voicemail recording, and you'd think I was still new to the work world, a little unsure of myself — and probably not an authority.
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In this image, you’re letting people know you’re OOO with a “Missing” notice on a milk carton. Genius. Just be careful — this sort of autoresponder is best for internal emails, not for autoresponders that get sent to prospects and clients.
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Imagine if you contacted a business for support and have not heard back from them for a few days. Isn’t it a frustrating situation? This is one of the common scenarios many customers face as businesses fail to understand problems by putting themselves in clients’ shoes.
And if you suspect that you won’t look through all those emails that cluttered up your inbox while you were on a vacation at all? Be honest about it and tell your prospects to contact you again at a certain date.
Literally just “Please note that (date) is a public holiday in (country). I will not be checking my inbox until (next working day).”
Editor's note: This post was originally published in February 2018 and has been updated for comprehensiveness. Try This Effective Prospecting Voicemail Script [Tips Included] Sales | 12 min read
5.) Gentile Cliente, il nostro ufficio sarà chiuso dal 24 Dicembre fino al 2 Gennaio. Potete contattarci come sempre da Lunedì 5 Gennaio. Auguriamo a voi e alla vostra famiglia un felice Natale e un Buon Anno Nuovo di successo.
I can’t agree that holding on to a request for a week or so is akin to groveling.
Editor's Note: This was originally posted in July 2018 and updated and republished on the date posted in the article. Enjoy!
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There’s a video game that got released with hatch as in trapdoor translated as hatch as in escape from egg.
I don’t think OP meant condescending to the person’s teammates so much as condescending to the reader. The person over-explains each option and I can see how it would read as ‘wow, you are really dumb and obviously need some handholding to figure out simple decision-making!’ That likely wasn’t the intent, I understand, but I get why people might take it that way.
The marketing tactics of businesses should be focused on customizing the client experience to make each interaction meaningful and valuable. Personalizing your automated replies makes your customers feel good (if you do it right) because it helps you say something that’s actually helpful and targeted.
The Uniform Holiday Bill (Public Law 90-363 (82 Stat. 250)) was signed on June 28, 1968, and was intended to ensure three-day weekends for Federal employees by celebrating four national holidays on Mondays: Washington's Birthday, Memorial Day, Veterans Day, and Columbus Day. It was thought that these extended weekends would encourage travel, recreational and cultural activities and stimulate greater industrial and commercial production. Many states did not agree with this decision and continued to celebrate the holidays on their original dates.
Thank you for your message! I'm out of the office from X DATE to Y DATE and will not be checking email. I'll follow up with you as soon as possible upon my return. If you have an urgent request, please contact XX person at YY email address.