Thanks so much for your email. I took today off to [rest/relax/travel/spend time with family]. In an effort to come back fully recharged, I won’t be spending today with my phone attached to my hand. (Scary, I know.) Don’t worry, though, because I will be checking in every so often and responding to anything urgent.
I am currently out of office on annual leave. I’ll get back to you straight away when I return on [end date]. If it’s urgent you can contact [contact’s name] on (contact’s email).
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7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
Education Details: Out of office holiday template. If you’re closing for a few days (or longer) for the holidays, let your clients know. Your out of office holiday auto reply email should be informative and wish your clients all the best during the holiday season. Happy holidays from all of us at …
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I’m guilty of the “pre-vacation warmip” email…but I send it on Wednesday so Last-minute Louie can contact me before I go out on Friday. (And it’s not all-office!)
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While you certainly don’t want to go on and on in your message, there is an opportunity to engage or educate while you’re away. Here are a few options to potentially include.
An out of office message is a compact text that conveys the most important facts:
Now that you know what you should and shouldn’t include, how do you go about crafting the perfect out-of-office vacation message?
One nice compromise I’ve seen is that some people add upcoming PTO to their email signature for a week or two beforehand. That way the people you’re working with right then get a heads up without needing to spam everyone with the information.
In the Message and Language section, select the language and enter text, images, and hyperlinks into the Message field. For instructions on language and the use of snippets, click here. Pro Tip: Within the message body, we recommend that you don't use phrases such as: "We are currently out of the office" or "Our office hours are....." Instead, use generic phrases such as "We have received your message and will be in touch." This approach protects your SLA in marketplaces that use detectors to discourage automated responses, which look for these key phrases and may not approve the message as a valid response to reset the SLA.
I struggle with naming a contact too. My current job doesn’t really have emergencies, so while my second in command could handle stuff I normally would, should she have to? Also, 98% of the people that would get my OOO would know who to go to anyway if they actually needed something urgent. I hate to make someone else’s life harder for my own convenience when it’s not even needed.
For non-urgent inquiries, I will return your message as soon as I get back in the office.
Okay. So, it’s not to my exact personal tastes — to me, it’s overly wordy — but it’s probably fine for their culture and I’d be mildly amused if I got it. I see where you’re seeing condescension, but I think you can read it without that too.
If it’s not important and you’re just a little bit bored then you can amuse yourself with these fun facts until I return. When hippos are upset, their sweat turns red. Bananas are curved because they grow towards the sun. There are approximately 100,000 hairs on a human head. You can buy eel flavoured ice cream in Japan. A group of jellyfish is called a smack.
And while we all have grace for friends and family who seem to take forever to get back to our messages, customers generally expect this degree of promptness when they text a business.