Yes, me too. It’s a lifesaver. Although to be fair, Outlook announces the fact that you’ve got an OOO message going out with a big yellow banner, so it’s quite hard to miss.
Give complete details of the person they can contact if there is an urgency. If you are in charge of multiple departments, you can add more people along with their expertise area so that customers know who they should reach.
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Setting an auto-response email is probably not the first thing on our mind before we jet off on holiday. But if we don’t do it, we risk eroding the trust between ourselves and our customers. It’s important to remember that response time is a non-verbal sign that shows clients and business partners how responsible and professional a company is.
You’ve been busy planning out your tasks, tying up loose ends, and working ahead to ensure you can disconnect, recharge, and relax over your holiday break.
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Q. If I am not impacted by this winter break schedule (because I work at UTMC, for instance), do I receive additional paid days off per year?
Email is one of the top tools for business communication. People expect swift responses to their requests. If this expectation will not be met because you are away from your desk, your client or colleague needs to know.
Thank you for your email. Your message is important to me and I will respond as soon as possible. Thank you!
I wonder if anyone ever calculated how much time was wasted producing those messages.
A literary agent I follow told the story of a long argument her autoreply had with a would-be author. She’d set up the outbound email while out of town and apparently an author who queried her with his book took offense to it. He replied back in frustration that he didn’t get a personal response. Her autoreply sent back another automated message, which he then in increasing anger kept responding to.
Ahoy there! I'm currently getting my sea legs as I set sail on a cruise around the Mediterranean Sea! If you have any enquiries in my absence, you can contact the crew at Thrive by emailing Sarah at [email protected] or calling the office on 01325 778 786.
Thank you for your email. I am currently on furlough indefinitely and will not be checking email during this time. Please reach out to my colleague, Darius Robinson, a project manager at the museum who can answer any questions or help you find the right contact while I’m out. He can be reached at [email protected].
I’d probably say something like “I am unavailable until X date. Please contact [colleague] or [colleague] if you need assistance. Thanks!”
1. Add your office closing dates to your email signature block a month in advance. Highlight it to make sure it stands out as your regular clients/customers probably don’t even look at your email signature anymore. 2. Add your office closing dates to your November/December invoices. Most clients/customers will thoroughly read an invoice to
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I think important context here is that no matter what the details added were, it always had this aggressive tone of “I’m taking a break and breaks are IMPORTANT”. Which I agree with, but it felt like it was almost aggressive/accusatory, and more importantly: this person was without a doubt the meanest, cruelest, least understanding and empathetic person I’ve ever worked with who ran her staff into the ground with urgent demands and expectations.