The good news is, automating text messages is as simple to set up as a pre-recorded voicemail prompt or an out of office email reply. We’ll show you how it’s done and share some ideas for how you can leverage the power of automation.
People are naturally impatient, and when they are looking for answers to their questions, they want them as soon as possible. That’s why some recipients of your auto-reply messages won’t be happy if they just get some information that you are gone and have to wait for your return. In such cases, you need to provide an alternative point of contact for urgent matters.
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I just say that I’m out of the office. Practically, it makes no difference where this office is located.
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Automatic replies help to stay connected to customers even if the particular channel is not available at that moment. When you are out of the office or busy, it is extremely helpful to provide personalized messages as it gives satisfaction and positive brand experience.
Thanks for your email. I’m currently out of the office, returning on [date]. I’ll respond to your message then.
My favorite one that I’ve heard is from TV. “You’ve reached {name}. I can’t answer. Don’t waste my time.”
If you’ve written an out-of-office message before, you’ll surely know some of the basics. For the most part, they still apply during the pandemic, with a few additional considerations. Here’s a quick overview of what you should keep in mind as you compose your autoreply these days:
I have followed these steps on my work iPhone. I have driving mode set to manual and to apply to “allow calls from no one”. DND is on manual and I have turned on driving mode (which automatically turns on DND) in the Control Center. But when I send a test message from my Samsung personal phone, I am not getting the auto-reply.
My coworker went out on disability for surgery and left an ominous OOO saying she would be out and did not have a return date, multiple people contacted me bc they were freaked out. The message suggested people reach out to me in her absence and spelled my name wrong, we’ve been working together for 4 years.
I no longer work at this company due to the misalignment with advertised company values and actual practice.
Here is an auto reply message example that provides an alternative email contact option to assist customers during the absent period. Thus, helping customers not to make impromptu decisions and understand the next course of the move.
I’m extremely busy watching Home Alone, Die Hard, and the 1994 Ninja Teenage Mutant Ninja Turtle Christmas Special on repeat until the new year.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
With technological advancements, you always have access to your work and contacts, making it difficult to be offline even when you are not physically present in the office. However, it sometimes becomes a necessity to step away and treat yourself to a vacation.
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Notice: Office hour of [company Name] during [holiday name] holidays the offices will remain open from : am to : pm. [company name] will be closed on [date] and resume operations on [date].