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Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases. Please ask your account representative about them today! To place an order, press 1. To follow up on an existing order, press 2. To speak with a representative about our products, press 3. If you have a billing question, press 4. To repeat the menu options, please press the * key. 9. Holiday Closures
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She’s been with our org for 32 years, haha. And our departmental email policy for the last at least eight of them has been “check your email at least twice a day.” Definitely no expectations of a 15 minute turnaround.
Interesting! I’d be unpleasantly surprised and tempted to scold them for not taking a proper break.
I had a boss who was mad if I put his full name on my OOO. I was his deputy. He said people should know how to contact him if I just use his first name. He thought the public would get his info (public-facing office but we didn’t correspond with the public at our level, of course). It made me feel very very silly to comply.
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If you have a main email that customers use, set the email out of office message to reflect when you will return and if it is an emergency who they can reach.
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I’ll return on [date] or after I watch [favorite holiday movie] one too many times (whichever comes first)—and will respond to your message at that time.
As owner of Aviation Gin, my mission is to never speak to you like some out of touch Hollywood A-hole. My job is to remain accountable. Down to earth. Hard working.
Personally, I’d get a kick out of it, but I wouldn’t do something like that myself.
At one point I considered whether I should advise our freelance writers to warn all their relatives that their lives would be at risk around the time of the writer’s deadline.
It was just this colleague – it (thankfully) wasn’t the culture of the office, and I never saw anyone else abuse the OOO like this.
I am currently on annual leave and I return to the office on Monday 21st September. I will reply to your email as soon as possible.
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If one were concerned about the message rubbing people the wrong way, it’s certainly something that can work with a bit of rephrasing: “I’m out on leave from X to Y. All messages received during that time will be deleted. Please resend your request after Y, or else contact Z for urgent assistance.”
20. "Hey there, this is [your name] from [your company]. I'm out of the office until [date]. In the meantime, please direct your inquiries to [coworker's name] at [email address]. They can also be reached at [phone number]. Thank you."