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Amen. I have a co-worker who’s out of office message is always “spending time with my kiddos.” I don’t care. Just tell me who to contact and/or when you’ll be back.
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While this may not prove so fortunate for us, we can use the poor weather for comedic relief. You can even include a screenshot of the weather forecast for a sense of realism. Not only will it give senders a chuckle, but it’ll also generate a certain amount of empathy — which is often the key to good content.
One of my favorite OOO messages I ever received was from a customer who was a barrister or soliciter (not sure the right term for an English lawyer). It said he would be unavailable because he is “on trial.”
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'I’m away from my desk at the moment but will respond the moment they give me a desk' (Credit: Getty Images)
For example, if you don’t clearly state the dates you’ll be gone, your office coworkers and clients might send you multiple emails, clogging your inbox and making it difficult for you to catch up when you're back. And if you don’t include the name and contact information in your outgoing message for the coworkers who can help in your absence, your well-earned vacation time might get in the way of ongoing projects at the company.
I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is urgent and requires immediate attention, please send an email to [contact name] at [contact email].
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I understand how important it is for you to get the information and services that you need, however, I am no longer with Jones Consulting.
Thank you for your message. I am currently out of the office, with no email access. I will be returning on (Date of Return).
I remember a phone tree that at the end of the normal boring options there was “To hear a duck press 8”
The root of that question, as pointed out in this New York Times article, is that taking vacation can be a bit emotionally conflicting.
Sorry I missed you — I’m unable to get to my email right this second. Why? I’m on a backpacking trip, surviving on Spam, really good water, and trail mix. You should see the stars out here.
Hi, Thank you for your email! I am on vacation until [MM/DD]. Vacations are not for checking email, so I won’t be doing that. During my absence, please contact [name] at [email] or [phone] because she’s checking email. Not me. Really, I’m not checking email.
I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is time-sensitive, please send an email to [Contact Name] at [contact email].
If a customer is new to your text program, be sure to send them an automated welcome message upon opt-in! Welcome to Barracuda Resorts VIP club! My name is Joy, your personal concierge. If you need anything during your stay please let me know!