There is simply no better way to engage your clients about different aspects of your brand other than using an auto-text to sufficiently keep them on the know.
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Also known as "autoresponder emails," out-of-office messages run the gamut. From funny, to clever, to snarky, this message can both show your personality and let senders know that, well, you’re out of office.
When we set an out-of-office, we don’t immediately think of lead generation. However, it is a good opportunity to this end. For instance, you could encourage attendance for a webinar or future event, suggest sign-ups for online courses, give links to book downloads, or point recipients in the direction of any other product or service you are pushing. As well as informing the recipient of your unavailability, you are encouraging them to act.
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Season’s Greetings! It’s my favorite time of year, which means I’m currently out of the office chugging mugs of cocoa, stuffing my face with cookies, and attempting to fulfill my life-long goal of memorizing every single line of [FAVORITE HOLIDAY MOVIE]. I’ll be back in front of my computer on [DATE] and will respond to your message at that time. If you need immediate assistance, please send an email to [NAME] at [EMAIL] so that the other elves in this workshop can help you out. Happy ho-ho-holidays!
Not just that, but some e-mail systems (Gmail comes to mind) have taken to hiding the signature underneath a little expando-button. You don’t see it unless you go looking.
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Anything worded like Option 1 would never fly at my workplace, exactly because of this. I have colleagues who complain to upper management if their non-urgent tech support questions (that a whole troubleshooting website already answers) don’t get an answer from me or my boss within half a day. And oh, did I mention our job is not actually tech support?
Braden also recommends using HubSpot's out-of-office email generator to create your OOO message.
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You can set the ‘favourites’ phone calls to pass through the DND but does this also apply to their text messages or only their phone calls?
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Not being in the office doesn’t necessarily mean you can’t develop your brand’s reputation. To do this, offer a link to some reviews about your product. In doing this, you drive traffic to your website and leave a good impression of your company… providing the reviews are positive. Here’s an example of this method:
So what makes a good automated response that will give you the reassurance you need to keep your work email under control so that you can truly enjoy your holiday?
Thank you for your message. I am currently out of the office, with no email access. I will be returning on (insert date).
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Thank you for your e-mail. Unfortunately, I will not be able to answer your e-mail from 25.08.2020 until 02.09.2020 Your e-mail has not been forwarded. During my absence please contact my team via this e-mail [email protected], raise a ticket or contact my team leader (YOUR TEAM LEADER’S NAME) [email protected].
I will be on leave returning Monday, August 10th. Please anticipate a delay in response. For urgent requests or escalations, please contact:
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The kicker was when she left we teased apart all of what she had been doing and it amounted to about 10 hours a week worth of work (and she was putting in OT constantly lol)
Check out this message from a HubSpot employee that certainly turns the tables on the email sender. Right when you thought you were the one requesting action, the recipient sent back an assignment — a fun one, at least.
Happy holidays! ----- Happy holidays, and thanks for your email! I'm taking a few days off to spend time with my family and friends so I won't be answering emails as quickly …
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I mean, sometimes I put up an OOO because I’m on vacation and not checking email. Sometimes I put one up because I’m travelling for work and will only have sporadic access to my laptop, but might get to check once or twice a day. In my role, it’s important to make that distinction. Maybe it’s not so important for other people.
I’ll be unreachable for a few days starting on December 11th because I’ll be at Growth Marketing Conference. I’ll have limited ability to return phone calls and emails until I return on December 13th, but if you want to talk accounting software options or learn all about the latest growth marketing tactics and tips when I return, please shoot me an email. I’ll get back to you as soon as possible. If you need immediate assistance, please contact my assistant Megan White at 971-841-0098, or at [email protected].
If you want to send multiple messages over different days, make sure each one includes all the information above so there aren’t any questions left unanswered. And remember — no matter how much space you give these notes, you still need to leave enough room for actual emails!
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That’s basically my OOO message also. I’ll admit, I haven’t checked my office phone in weeks for VM, because anyone internally (or externally with any brain) would IM or email, and any spam calls can just sit in my VM.
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Humorous Vacation Message. While you shouldn’t use a vacation message like the first example in this article, it doesn’t mean you can’t have a little bit of fun with your emails.
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I’m new to tech but have watched my friends in tech with envy up until now. Worth the wait. I may be in the minority but my company actually assumes we’re all adults and treats us like human beings. So different than working in the myriad corporate dronehouses I’ve been in up until now. Finally, a place I can have my pink hair!
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I’m at Growth Marketing Conference – Are You? Bonjour from France! 🇫🇷Happy Holidays! I’m at home with my family.
Plus the world of technology has moved on from answering machines (which is all voice mail is) so… nice vintage projector you got there
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o [name] good morning! All our support agents are busy right now. Your estimated queue time is 6 mins. Thank you for reaching out to us. Hey [name] Very good morning to you! I am sorry that you need to wait for [time] as all our support executives are busy. We appreciate your patience. Thank you!4. Out of office automated reply messages
But I also believe there’s meaningful power in the mundane cultural norms we set and practice. Email, for better or worse, makes up a large chunk of how knowledge workers communicate. So much of this communication is muddled by broken email habits and larger anxieties around performing productivity. We’re constantly nervous about asking too much of others or doing too little on behalf of our coworkers. But we’re also stuck in work patterns that force us to communicate constantly and normalize working and demanding things from colleagues at all hours.
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That is kind of glorious. And it does make sense when the person you’re emailing is gone for months. I did something similar my last mat leave except I didn’t explicitly state it, and lo and behold, people figured out that I wasn’t going to catch their email from a month or so earlier unless they brought it up again.
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Personally, I’d think it’s funny to receive an OOO like was in the video, at least the first time. It wouldn’t fly AT ALL at my company, but it’s at least interesting. All I really want to see is how long you’re out, and who I need to contact instead.
File –> Automatic Replies –> Type your message in both sections – Inside my organization and Outside your organization.
Hi Thanks for your email. I’ll be away from the office until [MM/DD] and will respond as soon as I can. For all support requests/needs, please reach out to [email] and one of my colleagues will be happy to assist you.
Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
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“I’m not in the office. I’m spending time with my children and that’s far more important than absolutely anything you could be after”
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Next time you’re setting up your vacation responder, consider using this quick guide to help you be more creative and professional when needed. Use your out-of-office message to inform, assist, or delight the email sender. It will be a pleasant exercise for you and might make them smile.
It’s possible I might quote from some responses to this in an upcoming column, so please note if you don’t want me to do that with yours!
Thank you again for being the best team one could ask for. Your energy and persistence has driven our company to new heights, and we greatly appreciate it.
Have you ever had one of those most amazing kind of days; the kind of day that you will remember when you are old and gray and telling your grandchildren stories? Well, I seem to have those days quite often. In fact, if you’re seeing this message, it’s probably because I’m having one of those kinds of days today, and I’m not going to respond to your message.
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Every November without fail, when I take a week off for deer season, I start my OOO with “GONE HUNTIN’!”
Set your automatic out of office reply under the Outside My Organization tab. This is for people outside your company such as clients and suppliers. You can copy what you typed in for Inside My Organization or you can put something else for people outside your organization. You can even untick the “Auto-reply…” box if you don’t want to send them an automatic reply while you’re away.
Until I’m back at the office, here are the links to my social media: [FACEBOOK LINK] [TWITTER LINK] [INSTAGRAM LINK]
If you’ve been inspired by Rachael’s efforts and want to spread a little festive cheer, there are some fantastic examples to help you do just that...!
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After one negative service experience, 51% of customers will never do business with that company again. Hence, delivering excellent service is the most important part of customer retention strategies. Auto reply messages are the best ways to maintain a transparent connection with your clientele.
Q. I work on Main Campus and don't have essential business to conduct during the winter break closure; however, I want to catch up on work before spring semester. May I work on campus?
We are here to help, so you can focus on your time off! The less time you spend on the operational bits and pieces, the more time you will have to do some awesome reading.
Student emails at 3am Saturday morning, then is sends an email Sunday night, miffed you didn’t reply.
I would say that "best of luck" would refer to something more specific, Whereas "All the best" is a generic well-wishing.
I once emailed a colleague in our main office and got an OOO reply that said just: “I am currently out of the office. Please press 0 to reach the operator for assistance”
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Hi, and thanks for writing! I’m out of the office with no access to email until [DATE]. If your request is urgent, you can contact [EMAIL] for assistance. Otherwise, I’ll get back to you as quickly as possible when I return. While you wait, why not subscribe to our fantastic newsletter? You’ll get actionable tips once per week geared toward helping you grow your online business. Join us here [link].
Thanks for the email!. I’m currently out of my office and will be back at 11th of May. I will have very limited or no access to my email.
Are you the office prankster? Are you also taking some time off to relax during lockdown? Everyone loves a cheeky out of office response. We’re big fans of the example below. You’ll have your whole office in hysterics.
My boss requires us to put a nightly OOO message up, and I HATE it. I pushed back on it for months at first, because people know and understand that the reason no one is responding at 8pm is because the business is closed (or at least, they should understand that…). It wasn’t worth the fight, my boss thinks it’s so important, so I caved and just turn on the message every night. I think it makes us look immature and like we don’t understand business norms, but it’s not the hill I’m willing to die on.
Some people can try to contact you again and again if they think you might be available at some time. If your colleagues know that they are on a personal vacation, they are less likely to attempt to contact you. The details of the person who can assist the caller when you are not available.
1. Sign in to Outlook.com. 2. Click the gear icon on the upper right corner beside your name. 3. Select More mail settings. 4. Under Managing your account click Sending automated vacation replies. 5. Enter the message you'd like to send while you're away.