Note: For Outlook 2007, to turn off out-of-office replies, select Tools > Out of Office Assistant and uncheck the Send Out of Office auto-replies checkbox.
When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.
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My outgoing voicemail message says “Please don’t leave me a voicemail, send me an email instead”
5.) Уважаемые клиенты, наш офис будет закрыт с 24 декабря по 2 января. Вы можете связаться с нами, как обычно, в понедельник, 5 января. Мы желаем вам и вашей семье счастливого Рождества и счастливого и успешного Нового года.
Dear [Customer name] Our store will be closed from [date] to [date] for Thanksgiving. We are assure you all of your emails will be answered once we are back on [date]. Kind regards, [Name/signature]
My personal voicemail says that I prefer emails or texts when possible, and please leave a voicemail only as a last resort but either of the other two options will have a much faster response rate. I think I’ve gotten two voicemails in the last year.
I am out of the office July 15–25. In the event of an emergency, please contact Yuko Kawakami at y.kawakami@businessaddress.com.
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We’ve certainly come a long way since the honeymoon days of You’ve Got Mail, the 1998 Meg Ryan romcom in which each new electronic missive set Tom Hanks’ heart fluttering (and vice versa). These days, in tech circles, you’ll hear tales of folk who’ve set their email servers up to automatically delete unread emails after a week – before going on holiday for a full fortnight. Others have reduced the OOO to a single word in the subject line: “Nope.”
Q. If I am not impacted by this winter break schedule (because I work at UTMC, for instance), do I receive additional paid days off per year?
Greatest update to Outlook, ever. We also got this feature for our office VM, and, as a chronic forgot-to-reset-my-VMer, it’s great not to have the first line of EVERY VM my first week back be, “Hey, your OOO message is still on….”.
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If you see the Automatic Replies button, follow the steps to set up an automatic reply.
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As long as you’ve covered the basics—dates of your absence and who to contact in your absence—you should be good to go.
Your out of office message can link to testimonials from your happy clients. For those of us in travel, you could try something like:
On behalf of all people who have trouble typing on the miniature keyboards, my apologies :)