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When Amy Spurling, cofounder of the company perks software company Compt, went on vacation, she ended her message with a clear direction about who to contact: “If you need immediate help, please contact [name and email address]. I will be responding to all emails on my return.”
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“For the Symantec office, I send holiday wishes for the employees’ holiday out of office. I wish all the employees have lots of fun and adventure during the recreational holiday period. Have a happy holiday.”
Our Public Service Announcement: Each year, Americans leave 700 million DAYS of paid time off on the table. Stop and think about how many great out of office reply opportunities are missed because of this!
And it's worth pointing out—in case, like me, you missed it because you were awed by her approach to her parental OOO—the response is completely in sync with the New York Times' culture/brand. (You can find her OOO with live links here.)
In the Misc section, you can instruct eDesk to change the status of the message to Waiting or Closed once it has auto-responded, or not to change the status at all. This does not change the status on the marketplace; once the auto-response is sent, the marketplace status will update as normal. Note: The AI Settings tab is not applicable to OOO templates - you can ignore it. All done! The new template is added to the list in Settings → Smart Tools → Templates, and will be sent by eDesk during the specified date/time periods (step 7) for tickets that match the Usage Conditions (step 6). To find out how to create auto-responders for messages that arrive outside office hours, click here. Recent posts Document Hub
Is it possible to turn off the “reply “urgent”” message so they can break through the DND?
Brief Out of Office Message. While it’s vital that you get the main points across in any vacation email, brevity is important. If you’re looking for something a little more to-the-point, try this one
5. Out of the Office this Week with Alternative Contact Email. [Greeting] I will be out of the office this entire week. For all urgent matters that need immediate assistance, then please contact
OMG if I got this OOO message I would pee my pants laughing! I think its brilliant! (But perhaps thats my weirdness popping out again… shoo shoo get back)
This particular message is too freakin long and it makes me watch it, too. Har har, thanks for wasting my time.
Thank you for your email. I’ll be offline starting Friday, November 20 through the Thanksgiving holiday with limited access to email, and will respond to your email upon my return on Monday, November 30. If you need immediate assistance, please contact Maria Gonzalez, my fellow digital marketing manager here at MixCo Media, at [email protected]. Thanks for your patience!
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Notice: Office hour of [company Name] during [holiday name] holidays the offices will remain open from : am to : pm. [company name] will be closed on [date] and resume operations on [date].
Dear Customer, Thank you for your email, but our company is out of office, celebrating [HOLIDAY]. Unfortunately, it means we will not be able to send you any reply until [DATE]. We apologize for the delay but wish you a wonderful holiday season. Best regards.
I thought this was great. It addressed the fact that when people call, it might be something that doesn’t need immediate attention, it could be important, or it could be critical. And it did it in a humorous way.
My old job was like that! It was so, so annoying. I understood requiring us to update our voicemails if we were out of the office that day, but it was just a waste of a few minutes every single morning.