From the familiar to the more unexpected, peruse some of the different uses for automated text replies.
The auto-delete policy - which is optional - follows a piece of government-funded research on work-life balance, which Daimler carried out in 2010 and 2011 with psychologists from the University of Heidelberg. The company now trains managers to set a good work-life example, and encourages them to set aside time when no meetings can be scheduled. This is supposed to be a time when workers can concentrate on their job, or take time off for any extra hours they have spent in the office.
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If the person keeps you on the message thread in which they then contact someone else (ideally, the person you stated in your out of office message as the one who’s handling urgent issues in your absence), you are literally kept in the loop and can see for yourself that all was handled when you get back. Of course, this works even better if you check the most recent items in your inbox first when you get back.
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But I’ve also seen this tactic used for a week’s vacation, which seems… aggressive.
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Every time I read it, it just gets funnier. On r/talesfromtechsupport, filter by top posts of all time, it’s on the first page. The punch line is … *chef kiss.
For all support requests/needs, please reach out to [email protected] and one of my colleagues will be happy to assist you.
Regardless of my general health and hygiene over the silly season, I’ll be back in the office on January 2. 15. “Thank you for your consideration during this festive or not-festive time.”
But what if you’re only taking off one day? Sometimes, it might seem silly to bother with an out-of-office for such a short amount of time–especially if it’s a day that a lot of other people are taking off (such as a national holiday). If people do need you to get back to them urgently, they’ll think they’re being ignored. (Even if you define “urgently” differently.) And if there’s a chance of an emergency landing in your inbox, it’ll be that much harder for you to unplug because you’ll just keep “checking in.”
Thank you for your email. I’m currently out of the office until [date] to celebrate the holiday with my loved ones—without my phone in front of my face.
I’m guilty of the “pre-vacation warmip” email…but I send it on Wednesday so Last-minute Louie can contact me before I go out on Friday. (And it’s not all-office!)
If you need assistance before my return please contact (name of colleague covering for you, with contact details).
That’s how I feel about OOO for when I’m only gone one workday. Very rarely am I dealing with anything that can’t wait 2 business days. I only set up OOO replies if I’ll be gone longer.
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One year my organization mistakenly left me off the phone directory. I made no attempt to correct that. The only people who could call me we’re those who knew my number; everyone else had to use email.